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Job Description
Key Responsibilities:
Operations Support - Grab & Go:
. Assist in daily operations of Grab & Go push carts at terminals. . Prepare, assemble, and serve food items according to Santan quality standards. . Ensure push cart is clean, organized, and fully stocked throughout the shift. . Handle cashless and cash transactions accurately, following SOPs. . Monitor inventory levels and communicate stock needs to supervisors. Event & Corporate Catering Support:
. Assist with preparation, setup, and execution of corporate catering orders and events. . Support logistics, including transportation, setup, and packing of food at event venues. . Ensure food quality, presentation, and service standards are maintained during events. . Assist with client requests and ensure timely delivery of catering services.
Customer Service:
. Greet customers warmly and provide prompt, friendly service. . Respond to inquiries courteously and escalate issues when needed. . Maintain high standards of hygiene, food safety, and professionalism. Teamwork & Support: . Follow staff schedules and instructions from Senior Executive / Executive. . Assist in setting up and packing down push carts or event setups. . Work collaboratively with other crew members to ensure smooth operations across Grab & Go, events, and corporate catering. . Support ad-hoc tasks as assigned, such as promotions, sampling, or inventory replenishment.
Skills & Attributes:
. Friendly, approachable, and customer-focused. . Ability to follow instructions accurately and work efficiently in a fast-paced environment. . Basic numeracy and cash handling skills. . Flexible, reliable, and punctual. . Physically able to stand for long periods, lift moderate loads, and travel to event locations.
Requirements:
. Previous experience in F&B service, events, or catering preferred but not mandatory. . Willingness to work shifts, including weekends and public holidays. . Knowledge of food safety and hygiene practices is a plus. . Adaptable to both terminal-based Grab & Go operations and off-site event/corporate catering setups.
Capital A Berhad, operating as AirAsia is a Malaysian multinational low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations. AirAsia operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries
Job ID: 152067207