Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
About This Role
As a Partner Onboarding Specialist in Network Operations department your role will be responsible to be the bridge between new partners and go-live success. Own the end-to-end onboarding journey, coordinate with cross-functional teams, and ensure our partners are set up smoothly and compliantly.
WORKING HOURS
- Monday to Friday: 9:00am - 6:00pm
- Saturday to Sunday: Off
- Work Arrangement: Onsite at Q Sentral
Roles & Responsibilities
- Lead the end-to-end onboarding process of new partners, coordinating with internal teams such as Compliance, Legal, Finance, Technical, Business Development.
- Manage timelines, set due dates, and follow up consistently to keep onboarding deliverable on track.
- Maintain organised records, onboarding trackers, and progress updates for internal visibility.
- Ensure partners successfully go live by managing tests, requirements, and operational readiness.
- Support partners and internal departments by troubleshooting issues, escalating operational problems, and ensuring timely resolutions.
Position Requirements
- Bachelor's Degree.
- Fluent level of English.
- Strong project coordination and follow-up skills.
- Strong analytical and data skills.
- Excellent communication and relationship-management abilities.
- Good level of Microsoft Office package.
- Experience using project management / workflow tracking tools like Jira, etc.
Perks & Benefits
- Bi-monthly food and beverage gatherings
- General hospitalisation and surgical insurance
- Paid vacation / Sick leave
- Growth opportunities
- Certification training provided
- Corporate gatherings, team bonding events, and much more!
- Volunteering day for a charity of your choice
- Discounted Employee Stock Purchase Plan (ESPP)
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at:http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
