Payment Channel Product Manager

About the Role

We are seeking a Product Manager to support our International Product and Design Team for WorldFirst business.

Responsibilities

• Act as the payment consultant for the product internally and externally.
• Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto the WorldFirst platform and E2E product process from requirement analysis to go-live.
• Understand, define and track product performance metrics and continuously enhance customer experience and performance.
• Translate business requirements into product requirement/user stories. Ensure the development team understands the context and specifications to deliver a quality product within the timeline.
• Understand user mindset and behavior through research, observation, data-mining, and E2E testing.

Qualifications

• 1+ years of experience in payment product manager or related role.
• Good understanding of payment technology, payment channels.
• Experience in understanding business requirements and defining product specifications.
• Strong analytical skills and proven ability with data-driven decision-making, being able to define and manage qualitative and quantitative research and measurement plans.
• Proficient in English both spoken and written.
• Candidates familiar with ISO20022 or SWIFT standards are preferred.