About the Role
You will plan and execute the development and integration of world-class payment capabilities to empowering Global markets. You will take ownership of the products to ensure optimal user experience, modularized mid-platform, security and compliant to regulations.
Responsibilities
- Closely partner with Alibaba group partners. Deliver and manage product solutions that help achieve business goals.
- Articulate value propositions of business initiatives. Translate business requirements into product requirement. Ensure development team understands the context and specifications to deliver quality product within timeline.
- Understand competitive landscape in local markets, discover market insights and identify customer pain points.
- Collaborate with different teams and stakeholders, project-manage and E2E development process.
- Understand user mindset and behaviour through research, observation, data-mining and E2E testing. Engineer and deliver frictionless and relevant payment experience to customers.
- Act as an ambassador for the product internally and externally, and as the primary product contact for queries related to the product.
- Manage external and internal stakeholder relationship in any product related engagement.
- Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance.
- Off-hour and on-site support to ensure product integrity during high traffic events.
Qualifications
- At least 3+ years experience in a product management or related role. Previous experience in payments industry or Ecommerce industry is highly preferred.
- Good understanding on payment technology, payment channels and industry players.
- Hands-on experience working with both business and technical teams. Experience in understanding business requirement and defining product specifications.
- Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans.
- Strong organisational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration.
- Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Occasional travel is required.
- Ability to effectively communicate with internal and external customers.
