Payment Operations Officer

Responsibilities:

• Manage assigned payments and tax statement adhering to the procedures and audit requirements.
• Prepare project documentation.
• Communicate with and manage variety of stakeholders.
• Coordinate & manage multiple payment projects at one time.
• Test IT system changes and improvements when required.
• Log all incidents and complaints with impact to clients, investors and/or Boardroom to CAMMS portal.
• Service Platinum Client with a high standard within agreed time frame.
• All matters concerning potential issues to be escalated to manager immediately.

Qualifications:

• Preferable with the knowledge of ASX listing rules; CHESS procedures and guidelines; and dividend payment process.
• Project based experience will be an advantage.
• High attention to detail and ability to work in a fast-paced environment.
• Professional customer service skills.
• Excellent time management and organizational skills including the ability to multitask /prioritize.
• Advanced interpersonal skills including strong written and verbal communication.
• Intermediate MS Office skills and willingness to learn in-house systems.
• Willing to work under Australia working hours and follow Australia public holiday.