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Shopee

Payment Projects Senior Associate

Shopee
Malaysia, Kuala Lumpur
2-4 Years
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  • Posted 16 hours ago
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Job Description

Job Description:

  • Work with the projects lead and the business functions/technical teams to maintain the payment channels, managing day-to-day responsibilities such as monitoring payments success rates, investigating the cause of payment failures and working with internal teams to resolve payment-related inquiries and issues
  • Work with payment service providers, banks and other financial institutions to ensure smooth payment transactions, to optimize payment services and integrate new solutions
  • Actively participate in regionally or locally driven initiatives for process improvements relating to payment channels
  • Analyze various areas of the business to identify initiatives or opportunities for process optimization, cost reduction/revenue generation or payment channel integration
  • Use data insights to make informed proposals & recommendations.

Requirements:

  • Bachelor's degree in Finance, Business, or a related field (or equivalent work experience).
  • Comes with more than 2 years of experience.
  • Preferably have experience in projects or payment operations, with background in payables and chargeback resolution.
  • Preferably have knowledge of payment processing systems, industry regulations, and chargeback processes.
  • Experience in e-commerce, fintech, or banking background would be an advantage
  • Strong analytical, problem-solving, and decision-making abilities.
  • Effective communication and interpersonal skills.
  • Ability to adapt to a fast-paced and evolving work environment.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Finance
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143674873

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Last Updated: 27-02-2026 07:11:39 PM
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