Get To Know Our Company
GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.
We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.
Get To Know The Role
Operations
- Have an understanding of Payments infrastructure at the Bank and the be able to work with various stakeholders to ensure smooth operations
- Be compliant, document processes and approvals for, and lead end to end campaigns / BCP exercises / payments to vendors or any other initiatives related to Payments and Ecosystem partnerships
- Be able to write concise and clear EXCO and Board papers ensuring all details required for decision making are well captured.
Project Management and Compliance
- Be able to collaborate extensively with external partners.
- Drive execution of strategic projects via methodological frameworks, project management tools , and service delivery models, systematically tracked through comprehensive trackers.
- Ensure that all products within the partnership adhere to regulatory requirements and guidelines.
- Methodically manage contractual agreements within the confines of the regulatory and legal frameworks, working in tandem with cross-functional teams, including Compliance, Data and Legal.
Analysis and Growth
- Define, track, and report on key performance indicators (KPIs) for the payments portfolio, including payment success rates, transaction volumes, customer engagement rates, and associated costs.
- Be able to work on budgeting exercise, projections and costings with high, accuracy and good judgement
- Have a keen interest to regularly conduct market analysis and research to discover potential avenues for growth, and expand the Bank's product offerings that tie in with the organization goals.
Partnership Building
- Continuously fortify and expand an understanding of external Partners's (Grab/ Singtel/Paynet) priorities and build a network across local and regional teams to explore new opportunities.
The Must Haves
- A minimum of 5 years in Project Management and/or Operations roles
- Possess a strong strategic mindset with meticulous attention to detail and a nuanced understanding of integration across businesses.
- Demonstrate a strong team player mentality, fostering a collaborative and inclusive environment. Display the ability to work seamlessly with cross-functional teams, contributing positively to collective goals and projects. Embrace open communication and actively engage with colleagues to leverage diverse perspectives and skills for optimal partnership outcomes.
- Exemplify excellent stakeholder management and interpersonal skills, crucial for fostering collaborative partnerships.
- Exhibit outstanding verbal and written communication skills to effectively articulate strategies and requirements.
- Showcase a demonstrated ability to analyse complex data and strategic issues correlated with short and long-term business goals.
- Display a courageous approach to collaboration, fearlessly contributing ideas, challenging assumptions, and championing innovative solutions. Inspire and support team members to voice their opinions and perspectives, creating an environment where constructive feedback is valued, and continuous improvement is encouraged.
- Be a self-initiating and independent learner, showcasing a Curiosity for challenging the status quo within the context of an ambitious and fast-paced startup environment.
- Demonstrate unwavering integrity and a respectful approach in the execution of professional duties.
- Familiarity with the Malaysian and SEA markets is considered an advantageous asset, more specifically knowledge of Grab's priorities and roadmap
