Position Overview:
SunFish Malaysia Sdn. Bhd., a subsidiary of DataOn Corp, a leading HR and business solutions provider in Southeast Asia are seeking a Payroll Manager to lead our payroll outsourcing and operations team in Malaysia. This role not only oversees the end-to-end payroll processing but also serves as a subject matter expert (SME) for our clients. The ideal candidate will act as a bridge between our clients and internal technical teams, ensuring seamless communication, issue resolution, and service excellence.
Key Responsibilities:
- Manage and supervise the payroll team to ensure accurate and timely payroll processing for multiple clients.
- Act as a subject matter expert on payroll regulations, compliance, and best practices (particularly in Malaysia and Singapore).
- Serve as the main point of contact for clients, addressing complex payroll inquiries and providing expert guidance.
- Liaise between clients and technical teams to clarify requirements, resolve system-related issues, and ensure client satisfaction.
- Ensure compliance with all relevant labor laws, tax regulations, and internal standards.
- Review payroll calculations, statutory contributions, and final reports to maintain accuracy and compliance.
- Support the implementation of payroll solutions for new clients, including data migration, testing, and onboarding.
- Continuously improve payroll processes and tools to enhance efficiency and service quality.
Requirements:
- Bachelor&aposs degree in Accounting, Finance, Human Resources, or a related field.
- Minimum of 5 years&apos experience in payroll operations, including team management and client-facing roles.
- In-depth knowledge of Singapore payroll regulations is a plus.
- Strong problem-solving skills with the ability to manage complex client issues.
- Excellent communication and interpersonal skills to liaise effectively across internal teams and with clients.
- Experience with payroll systems and HRIS platforms is preferred.
- Strong attention to detail and ability to work under pressure.
