Payroll Manager

Position Overview:

SunFish Malaysia Sdn. Bhd., a subsidiary of DataOn Corp, a leading HR and business solutions provider in Southeast Asia are seeking a Payroll Manager to lead our payroll outsourcing and operations team in Malaysia. This role not only oversees the end-to-end payroll processing but also serves as a subject matter expert (SME) for our clients. The ideal candidate will act as a bridge between our clients and internal technical teams, ensuring seamless communication, issue resolution, and service excellence.

Key Responsibilities:

• Manage and supervise the payroll team to ensure accurate and timely payroll processing for multiple clients.
• Act as a subject matter expert on payroll regulations, compliance, and best practices (particularly in Malaysia and Singapore).
• Serve as the main point of contact for clients, addressing complex payroll inquiries and providing expert guidance.
• Liaise between clients and technical teams to clarify requirements, resolve system-related issues, and ensure client satisfaction.
• Ensure compliance with all relevant labor laws, tax regulations, and internal standards.
• Review payroll calculations, statutory contributions, and final reports to maintain accuracy and compliance.
• Support the implementation of payroll solutions for new clients, including data migration, testing, and onboarding.
• Continuously improve payroll processes and tools to enhance efficiency and service quality.

Requirements:

• Bachelor&aposs degree in Accounting, Finance, Human Resources, or a related field.
• Minimum of 5 years&apos experience in payroll operations, including team management and client-facing roles.
• In-depth knowledge of Singapore payroll regulations is a plus.
• Strong problem-solving skills with the ability to manage complex client issues.
• Excellent communication and interpersonal skills to liaise effectively across internal teams and with clients.
• Experience with payroll systems and HRIS platforms is preferred.
• Strong attention to detail and ability to work under pressure.