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Accountabilities
Job Description
- Achieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful, Credit Card targets as assigned.
- Achieve branch business referral target as assigned.
- Execute sales plan and strategies to achieve the targets assigned.
- Scrutinize customers and applications to prevent fraud and losses.
- Processing and submission of new loan applications to Consumer Credit Department (CCD).
- Follow up with CCD for approval, acceptance and disbursement process.
- Consumer Operation Department (COD) for after sales services and credit related matters.
- Identify potential customers to cross sell the Bank's products and services.
- Ensure compliance with statutory and regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS etc.
- Provide exceptional customer service.
- Manage customer enquiries and complaints.
- Provide trainings/ briefing on products in BM's absence.
- To lead the branch in promotional activities and campaigns for Loan, Wealth, Bancassurance and Takaful during BM's absence.
- To manage and undertake ad-hoc assignments as assigned by Management from time to time.
- Social commitment activities involvement (CSR).
- To ensure highest standard of branch housekeeping and workstation.
Requirements
- Bachelor's Degree or Diploma in any relevant discipline.
- Minimum 2 years experience in sales and marketing for banking products.
- Possess relevant product licenses is an advantage.
- Possess strong sales and marketing acumen.
- Good communication and interpersonal skills.
- Able to work independently and in a team with minimal supervision.
- Proactive and possesses can-do attitude.
