About The Role
Are you passionate about helping customers achieve their financial goals
We are looking for a
dynamic and results-driven Personal Financing Consultant (PFC) to join our
Retail Banking team. In this role, you will be on the front lines, acting as a trusted advisor to our customers. Your primary focus will be on achieving sales and revenue targets by professionally selling a diverse range of retail banking products and helping to grow the bank's customer portfolio and profitability.
What You Will Be Doing
- Achieve assigned sales and revenue targets to contribute to the overall branch profitability and targets.
- Proactively and professionally sell a wide range of retail products to existing and potential customers, including:
- Wealth products: Unit Trusts (UT), ASNB VP, Private Retirement Schemes (PRS), Bancassurance/Bancatakaful (RP & GI), Direct Forex, and Non-Traditional Wealth (NTW).
- Deposits: Current Account/Savings Account (CASA), Fixed Deposits (FD), and new account acquisition.
- Assets/Financing products: Personal Financing (PF/PFi), ASB financing, and Credit Cards.
- Prepare and execute comprehensive sales plans, perform account opening, actively cross-sell and up-sell, and engage with customers for retention and referrals.
- Drive New-to-Bank (NTB) customer acquisition (both wealth and retail customers) and ensure an excellent customer experience to broaden the bank's base.
- Participate in branch, regional, and bank-wide sales promotional activities and campaigns.
What We're Looking For
- A Degree or Diploma holder.
- At least 2 years of experience, preferably with Wealth and Bancassurance/Bancatakaful products in any Financial Institution (FI).
- A pleasant personality with excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Possession of the CUTE & Banca/Takaful license and any other relevant licenses required for the portfolio.
- Must be sales and result oriented.
