Job Description
Responsibilities
About the team
Merchant Ecosystem Development team will drive the growth of TikTok Shop by working closely with the partners in the markets.
About the role
You will be responsible for the operation and management of TikTok Shop Partner ecosystem, design the full life cycle growth path of the service provider on the platform and build a match-making mechanism for service providers and merchants.
This role will be responsible for leading & managing the team's projects & key initiatives, which are led by project owners and cross functional leaders in their respective domains of payments, logistics & aftersales & other aspects which relate to customer experiences of the platform.
The scope will encompass initiating & evaluating proposals from project owners, setting standards for performance and working with the owners to ensure business initiatives meet budget & return requirements.
A suitable candidate will need to have the ability to manage working with multiple cross function stakeholders, and teams to ensure projects & initiatives can be executed successfully.
Responsibilities
- Organize, lead and coordinate cross-departmental resources to define and support business growth activities.
- Analyze & identify pain points & opportunities in collaboration with our teams in Southeast Asia to conduct external analysis of market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations & strategize execution accordingly.
- Evaluate proposals & initiatives of project owners, and category managers to ensure necessary budget, returns requirements, and business rationales are met
- Manage project planning, reporting, and promotion. This includes but is not limited to promoting projects, monitoring project progress, managing targets and budgets, controlling budget progress, and reviewing project results. Projects are subject to business requirements.
- Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
Qualifications
Minimum Qualifications
- Strong analytical skills, with attention to detail, affinity with numbers, logical and problem solving skills and data-driven thinking with the capability of distilling information for insights & actions, expert on Excel & SQL.
- Having project management and stakeholder management skills, with experience in driving & communicating complex strategies, & collaborating cross-functionally.
Preferred Qualifications
- Eager to learn and always up to take on new challenges. Experience in fast-changing working environments is strongly preferred.
- Open to flexible working arrangement outside of regular working hours per business requirements, and open to business travels.
- BS/MS degree in business and/or marketing related fields
- Ecommerce experience with understanding of performance metrics, and industry insights
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
