FIND YOUR BETTER AT AIA
We don't simply believe in being The Best. We believe in better - because there's no limit to how far better can take us.
We believe in empowering every one of our people to find their better - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you.
About The Role
To lead governance, ensure timely reporting, and support or lead key projects and activities that drive strategic alignment, regulatory compliance, operational excellence, and effective management of Group expectations.
This role is responsible for delivering accurate and timely insights to senior leadership, strengthening governance processes to meet organizational and regulatory standards, and enabling effective decision-making. The role also provides leadership and mentorship when required, fosters strong stakeholder engagement, and drives continuous improvement in reporting accuracy, process efficiency, and project execution.
Roles And Responsibilities
- Governance & Compliance
- Develop, implement, and continuously enhance the PMO Governance Framework in line with best practices, regulatory requirements, and organizational standards.
- Standardize and enforce project governance, processes, and reporting standards across the portfolio.
- Lead governance refresher training and awareness initiatives for relevant stakeholders.
- Address audit findings and strengthen compliance through improved processes and documentation.
- Reporting & Insights
- Prepare and deliver high-quality reporting materials, including management decks, financial forecasts, and performance dashboards.
- Analyze financial and operational data to provide actionable insights that support strategic decision-making.
- Ensure accuracy and timeliness of reporting for quarterly Steering Committee meetings, Operational Risk Committee meetings, Group reporting, and ad-hoc requests from senior management.
- Portfolio Management & Special projects
- Monitor and track project progress, risks, issues, costs, and benefits to ensure delivery against agreed targets.
- Oversee the end-to-end project lifecycle, from business case development through execution, closure, and benefits tracking.
- Support benefits realization tracking and investment performance analysis.
- Lead or support special projects as assigned by the Senior Leadership Team (SLT).
- Actively support the Technology strategic planning cycle and performance tracking.
- Collaborate closely with the SLT on ad-hoc initiatives, as required.
- Stakeholder Engagement & Collaboration
- Engage cross-functional teams to align priorities, clarify requirements, and proactively resolve issues.
- Provide clear and regular communication to stakeholders on overall portfolio delivery and performance.
- Foster collaboration across departments to support smooth execution of project funding requests and business case development, review, and approval.
- Leadership & Mentorship
- Provide guidance and coaching to team members to build capability and encourage independent problem-solving.
- Promote continuous learning and professional development within the team.
- Continuous Improvement
- Identify opportunities to improve efficiency, accuracy, and transparency across governance and reporting processes.
- Actively seek feedback and implement innovative approaches to enhance performance and delivery outcomes.
- Others
- Perform other responsibilities and duties as periodically assigned by the Director to meet operational and/or business requirements.
Minimum Job Requirements
Education
- Bachelor's degree in a relevant field of study.
Experience
- Typically 58 years of experience in project management, business analysis, financial analysis, or related roles.
- Proven experience in establishing governance frameworks, ensuring portfolio compliance, managing project tracking and reporting, benefits realization, financial forecasting, and cost/benefit analysis.
- Experience working with project teams, middle management, and senior stakeholders, mentoring junior staff, identifying process inefficiencies, and implementing improvements.
Special Skills
- Strong ability to interpret complex data, identify trends, and provide actionable insights.
- Skilled in preparing clear, concise, and impactful reports for senior leadership and steering committees.
- Effective at engaging and influencing cross-functional teams and senior executives.
- Ability to identify inefficiencies, propose solutions, and implement process improvements.
- Capable of managing multiple high-priority deliverables under tight timelines.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. 
