To effectively and efficiently manage the Branch resources to achieve the targets / standards for sales, high-level, consistent service quality and risk management.
Manage the Branch Sales and Sales Support Team of Consumer Banking for Premier Centre to achieve revenue targets for the branch.
Promote usage of sales methodology and Financial Journeys to achieve targets.
Build and develop staff competencies and sales & service qualities.
Increase staff productivity.
In charge of recruitment and maintain low staff attrition.
Optimize customer interaction tools such as CRUs and campaign leads to deliver sales results.
Achieve branch compliance in all statutory and regulatory requirements.
Achieve a Pass in Internal & External Audit, Health Checks and Call.
Requirements:
Degree in banking and finance, accounting or business administration, with at least 2 years experience in branch banking/Premier Centres with exposure in sales, service & operational aspects.
