Presales Consultant - ServiceNow

Company Description

We are solution providers, engineers, consultants, and implementers dedicated to transforming challenges into opportunities. Driven by a passion for innovation, we specialize in making things work seamlessly - leveraging service automation, minimizing human error, boosting productivity, and enhancing consumer satisfaction through cutting-edge technology.

As a lean and agile team, we focus on delivering results while investing in our people. Growth and development are at the heart of our culture. We empower individuals to learn, innovate, and excel, ensuring that both our clients and our team achieve lasting success.

Role Description

This is a full-time, on-site role for a Presales Consultant (ServiceNow) based in WP Kuala Lumpur. You will analyze client needs, design tailored solutions, deliver impactful presentations and demos, and support the sales team in pre-sales activities. The role involves engaging directly with the customer, collaborating with project teams, and contributing to strategic proposals. Occasional travel within Malaysia is required. Your career development includes full support to achieve ServiceNow certification and accreditations.

Ideal Qualifications:

• 3+ years of experience in presales activities, tender management, and technical product demonstrations
• Proven experience in consulting and designing or implementing ITSM solutions (experience with ServiceNow is a plus)
• Strong skills in solution design, proposals, demos, and presentations in Bahasa Malaysia and English
• Comfortable presenting to C-suite executives and technical audiences
• Excellent communication and analytical skills
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Bachelor's degree in Business, Engineering, IT, or a related field

We're looking for high achievers: if you bring intelligence, initiative, and a hunger to learn, your potential matters more than a perfect resume. We value potential and passion as much as experience.