Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilities:
- In charge of completing online/offline procurement, ensuring that orders are processed promptly and accurately
- Ensure timely execution of payment to suppliers
- Liaising with suppliers to arrange cross border shipments to our warehouse
- Handling of enquiries from sales team and resolve order disputes with suppliers when issue arises
- Responsible for building and completing product information in order management system
- Responsible for building and completing supplier information in supplier database
- Adaptability to multiple scenarios e.g. processing of orders from different destination countries with different restrictions and vendors
- Constant communication with multiple parties including supplier, financing, warehouse, sales and management teams to ensure updates are given and orders are processed with quality and in a timely fashion
Requirements:
- Candidates with relevant experience preferred, at least 2 years
- Familiar with purchasing from online marketplaces and prior experience in Logistics, E-Commerce, Operations and/or Business Process Management is a plus
- Strong communication skills, effective at working with other departments and with great coordination skills and adapt quickly to changing situations
- Strong well-being, responsible, patience, and tenacity; able to work well under stress
- Well versed with computer business applications
- Highly proficient in English and Mandarin (both reading and writing) is a must
