Product Associate

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

About the Role

MetaComp is looking for a Product Associate to join our growing Product team in Malaysia.

This is an excellent opportunity for fresh graduates and early-career professionals who are interested in building products in the fintech and digital payments space.

As a Product Associate, you will work closely with Product Managers and cross-functional teams to support the end-to-end product lifecycle, from understanding user and business requirements through to product development, testing, launch and continuous improvement.

You do not need prior experience in a specific product area such as mobile apps, web platforms or cards. What matters most is your problem-solving ability, analytical mindset, willingness to learn and strong execution skills.

Key Responsibilities

1. Product Development Support

• Support Product Managers in the planning and execution of product initiatives.
• Assist with gathering and documenting business and user requirements.
• Translate business requirements into clear product requirements and user stories.
• Support product roadmap planning and tracking.
• Coordinate with Engineering, Design, Operations, Compliance and other stakeholders to ensure smooth product delivery.

2. Product Research & Analysis

• Conduct market, competitor and user research to identify product opportunities.
• Analyse user feedback, product performance and business data.
• Help identify customer pain points and opportunities for product improvements.
• Monitor industry trends and emerging fintech and payment solutions.
• Prepare research findings and recommendations for Product Managers and stakeholders.

3. Product Execution

• Support the Product team in managing product development timelines and deliverables.
• Coordinate with Engineering and other teams to track product requirements and development progress.
• Assist with User Acceptance Testing (UAT), product testing and issue tracking.
• Help identify, document and follow up on product bugs and functional issues.
• Support product launches and post-launch monitoring.

4. Product Documentation

• Maintain product requirements, user stories, process flows and other product documentation.
• Prepare product specifications and supporting materials for internal stakeholders.
• Ensure product documentation remains accurate and up to date.
• Assist in preparing product presentations and product updates.

5. Stakeholder Collaboration

• Work with cross-functional teams including:
• Engineering
• Design
• Operations
• Compliance
• Risk
• Finance
• Business Development
• Customer Support
• Follow up on action items and ensure stakeholders remain aligned on product requirements and timelines.
• Communicate product updates and issues clearly to relevant teams.

6. Product Performance & Improvement

• Monitor product metrics and performance after launch.
• Help track user adoption, usage patterns and other relevant KPIs.
• Gather feedback from internal and external stakeholders.
• Identify opportunities to improve product functionality, user experience and operational processes.
• Support Product Managers in prioritising product enhancements.

Requirements

• Bachelor's degree in Business, Finance, Economics, Computer Science, Information Systems, Engineering, Mathematics or a related discipline.
• Fresh graduates are welcome to apply.
• 0–3 years of experience in product management, business analysis, project management, fintech, technology, consulting or a related field is an advantage but not required.
• Strong analytical and problem-solving skills.
• Good understanding of how to break down problems and identify practical solutions.
• Strong written and verbal communication skills.
• Good organisational and project coordination skills.
• Comfortable working with numbers, data and spreadsheets.
• Strong attention to detail and ability to manage multiple priorities.
• Proactive, curious and willing to learn.
• Comfortable working in a fast-paced and rapidly changing environment.

Good to Have

• Internship or project experience in Product, Technology, Fintech, Banking, Payments, E-commerce or Consulting.
• Experience working on university projects involving technology, business analysis or product development.
• Familiarity with tools such as Jira, Confluence, Figma, Excel/Google Sheets or similar productivity tools.
• Basic understanding of Agile / Scrum methodology.
• Basic data analysis skills.
• Interest in fintech, payments, digital assets or financial technology.

What We Look For

We are more interested in potential and attitude than years of experience.

The ideal candidate is someone who:

• Is curious about how products work.
• Enjoys solving problems.
• Can think from the user's perspective.
• Is comfortable asking questions and challenging assumptions.
• Can turn ambiguous requirements into structured tasks.
• Takes ownership and follows through on deliverables.
• Works well with different teams.
• Learns quickly and adapts to change.
• Is excited about building products in a high-growth fintech environment.

Key Success Measures

• Quality and timeliness of product deliverables.
• Effective coordination with cross-functional teams.
• Accuracy and completeness of product documentation.
• Successful support of product launches and UAT.
• Quality of product research and analysis.
• Ability to identify and communicate product issues and opportunities.
• Contribution to continuous product improvements.

Why Join MetaComp

MetaComp is a high-growth fintech and digital payments company, giving you the opportunity to work on real-world financial technology products and gain exposure to the full product development lifecycle.

For fresh graduates, this role provides a strong platform to develop into a Product Manager or other product leadership roles while working alongside experienced Product, Technology, Operations and Business teams across the region.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.