Your responsibilities will include managing the product lifecycle - from ideation/problem identification to requirement analysis, solution design, coordinate with internal stakeholders for the solution build, conduct testing and work with a cross-functional team for the features launch.
Job Description:
- Responsible for Return & Refund product line for Singapore e-commerce platform that improve user experience (buyers / sellers / internal stakeholders).
- Provide corresponding product solution/support. Responsible for overseeing the whole product cycle (planning, researching, designing, developing, implementing and post-analysis) of Singapore e-Commerce products. Apply agile methodology, conduct data analysis, and prioritise requirements accordingly.
- Engage internal stakeholders, build up domain expertise to understand business requirements, and identify strategic opportunities.
- Focus on centralising all product-related requests from all fronts of Singapore departments and putting them into well-written business feature request form, (FRF).
- Coordinate with other Product Managers to ensure proper product design can fulfil business requirements. Prepare and conduct necessary tests.
- Manage feature rollout closely with business with training, deployment planning, day-to-day support, feedback gathering and more.
Requirements:
- Bachelor's degree in Business, Engineering, or a related field
- Fresh graduates are welcome to apply; internship or project experience in product management or related fields is a plus
- Strong analytical skills with a passion for data-driven decision making
- Excellent communication and collaboration abilities
- Able to manage multiple projects and prioritize tasks in a fast-paced environment
- Solid understanding or keen interest in user-centered design principles and product development processes
