Conceptualise, spearhead product development by leveraging technology, data, partnerships, in order to execute and create best in class value propositions for our target customers
Own and manage full end to end product life cycle management, from ideation / conceptualisation / iteration, pricing, profitability, financial strategies, portfolio analysis, system testing, go to market initiatives, pre and post launch activities and longer term sustainability
Own and manage the full end to end product life cycle management
Execute the strategic planning rhythm to ensure follow-through of the functional deliverables via discussions, updates and action-tracking
Work with the business head on relevant business products for the target segment
Drive acquisition, activation and usage, retention, cross sell and upsell
Work with operations/tech on end to end delivery of service
Work with service to ensure best in class service delivery
Responsible to drive NPS/customer satisfaction
Ensure all products fulfil all regulatory requirements
Work with the business head to define system specifications and participate in UAT testing for new and enhanced products.
Drive digitization initiatives to automate processes as part of the overall wealth capability roadmap.
Work closely with the various Products team, Sales & Distribution to explore new financing initiatives on product launches.
Perform periodic review, update and implementation of compliance control in accordance with the Bank's standards.
Keep abreast with market updates to ensure product relevancy.
Solve for unit economics at a product and customer level.
The Must-haves
4-5+ years experience as a product manager with a tech software or financial services company.
Have an understanding of banking operations and FinCrime.
A degree in computer science, software engineering, information technology, business, finance, economics or related fields.
Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment.
Healthy blend of strategic thinking capabilities with An innate dream big, start small mindset and an eagle eye for detail.
Empathy for users and a drive to discover and resolve their pain points.
An analytical and a data-driven approach to problem solving.
An owner's mindset - you don't shy away from the hard stuff.