At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
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About the Role
Support product manager in driving overall product strategy aligned with company priorities and OKRs by delivering end-to-end product development, campaigns, while conceiving, developing, implementing, supporting, and enhancing Takaful solution.
Roles & Responsibilities:
To ensure timely and efficient launch of new products, product enhancements and/or campaign within the set timeline by proper preparation and documentation of gate papers, product specification, policy contract, marketing materials, sales illustration, training materials and meeting minutes on approvals. This include ensuring UAT is properly sign-off within the set timeline, conduct new product or product enhancements training to internal staff/agents, new product launch event planning and perform post launch review.
To provide timely and accurate delivery of report/special project which include but not limited to the monthly new product, product enhancement and/or campaign tracking report for Product Development Committee / Product Steering Committee Meeting and other necessary reports and special projects as and when assigned.
To conduct training on new product to internal staff or external stakeholders prior to product launch and prepare comprehensive and accurate training materials for staffs perusal in their customers servicing.
To perform competitor and product analyses, conducting and participating in product focus group with Life Planners or Bank Partners in soliciting feedback or comment relating to product matters.
To ensure compliance of new guidelines issued by BNM/MTA relating to products or campaigns.
To provide sales support and handle enquiries from distribution channels in matters related to products.
To perform other responsibilities and duties periodically or involve in ad hoc initiatives/special project assigned by supervisor to meet operational and/or other regulatory/compliance requirements.
