Product Marketing Manager

Trusys is an enterprise AI Assurance, Security and Governance platform helping organizations safely deploy Generative AI, LLM applications, AI agents, voice agents and other AI-powered systems.

The platform helps enterprises test, secure and monitor AI systems across areas such as:

• AI and LLM evaluation
• Red teaming and AI security testing
• Agentic AI testing
• RAG evaluation
• Voice AI testing
• Runtime guardrails
• AI observability and monitoring
• AI governance and compliance
• Model and application risk assessment

Trusys works with enterprises adopting AI in regulated and mission-critical environments and helps AI, Security, Risk, Compliance and Engineering teams gain confidence before and after deploying AI applications.

We are looking for a Product Marketing Manager who can translate complex AI technology into compelling customer stories, sharpen our positioning, and help Trusys become a category-defining enterprise AI assurance platform.

Role Overview

The Product Marketing Manager will sit at the intersection of Product, Engineering, Sales and Customers.

You will deeply understand the Trusys platform, the AI assurance market and the problems faced by enterprises deploying AI.

Your job will be to turn that understanding into:

• Clear product positioning
• Strong messaging
• Enterprise sales collateral
• Product launches
• Competitive intelligence
• Use cases
• Customer stories
• Thought leadership
• Website content
• Sales enablement

This is not primarily a performance-marketing or lead-generation role.

We are looking for someone who enjoys understanding complex technology and can explain why it matters to a CISO, CTO, CIO, Head of AI, Model Risk team or AI Engineering leader.

Key Responsibilities1. Product Positioning & Messaging

Develop clear positioning for Trusys and its different capabilities.

Define messaging around areas such as:

• AI Assurance
• AI Security
• LLM Evaluation
• Agentic AI Testing
• AI Red Teaming
• AI Governance
• RAG Testing
• Voice AI Evaluation
• AI Observability
• Runtime Guardrails

Translate highly technical product capabilities into clear business outcomes.

Build differentiated messaging for different personas including:

• CISO
• CTO / CIO
• Chief AI Officer
• Head of AI / GenAI
• AI Engineering teams
• Application Security teams
• Model Risk Management
• Risk & Compliance teams
• Contact Center / Voice AI teams

2. Product Launches

Own the go-to-market communication for new product features and capabilities.

Work closely with Product and Engineering teams to understand upcoming releases and create:

• Launch messaging
• Product announcements
• Website pages
• Sales decks
• Feature briefs
• Demo narratives
• Release notes
• Customer communication
• LinkedIn and thought-leadership content

Ensure that every major product release has a strong customer-facing story.

3. Enterprise Sales Enablement

Work closely with the founders and sales team to create materials that help move enterprise opportunities forward.

Develop and maintain:

• Product decks
• Solution briefs
• Industry-specific decks
• Battlecards
• Competitive comparison documents
• Use-case documents
• Discovery questions
• Demo scripts
• ROI narratives
• Proposal content
• Security and compliance messaging

Help sales teams answer questions such as:

Why Trusys

Why does an enterprise need AI assurance

Why can't existing cybersecurity or observability platforms solve this problem

Why should enterprises test AI applications continuously

4. Competitive Intelligence

Continuously analyze the AI security, evaluation, observability and governance ecosystem.

Track platforms across categories including:

• AI evaluation
• AI red teaming
• AI security
• AI gateways
• AI observability
• AI governance
• Model risk management
• Agent evaluation

Understand competitor:

• Positioning
• Product capabilities
• Pricing
• Target customers
• Messaging
• Strengths
• Weaknesses

Create competitive battlecards and help Trusys clearly communicate its differentiation.

5. Customer & Market Research

Speak regularly with customers, prospects and internal sales teams.

Understand:

• Why customers are adopting GenAI
• What risks they are concerned about
• What prevents AI applications from moving into production
• How enterprises currently test AI applications
• How Security, Risk and AI teams work together
• What triggers the purchase of AI assurance platforms

Turn these insights into better messaging, product positioning and product direction.

6. Industry & Use-Case Marketing

Develop strong solution narratives for industries where AI assurance is becoming critical.

Examples include:

• Banking & Financial Services
• Insurance
• Payments
• Contact Centers
• Healthcare
• Travel
• Enterprise SaaS
• Retail

Build use-case narratives around scenarios such as:

• Testing customer-facing AI assistants
• AI agent security testing
• Voice AI quality assurance
• RAG hallucination testing
• Prompt injection testing
• PII leakage testing
• AI regulatory compliance
• Continuous AI monitoring

7. Thought Leadership

Help establish Trusys as a leading voice in the emerging AI assurance ecosystem.

Develop content around topics such as:

• AI Assurance
• AI Security
• AI Red Teaming
• Agentic AI Risks
• AI Governance
• LLM Evaluation
• AI Reliability
• AI Compliance
• Responsible AI
• Voice AI Testing

Content may include:

• Articles
• Research reports
• Whitepapers
• LinkedIn posts
• Founder content
• Webinars
• Conference presentations
• Customer case studies

8. Website & Product Content

Own product messaging across the Trusys website.

Continuously improve:

• Homepage messaging
• Product pages
• Solution pages
• Industry pages
• Feature descriptions
• Customer stories
• Comparison pages

Ensure messaging stays consistent as the platform evolves.

What We're Looking ForRequired

• 4–8 years of experience in Product Marketing, Product Management, Enterprise SaaS Marketing or a similar role
• Strong ability to understand complex technical products
• Excellent written and verbal communication
• Ability to simplify technical concepts for business audiences
• Experience creating enterprise sales collateral
• Experience working closely with Product, Engineering and Sales teams
• Strong research and analytical skills
• Ability to independently own projects from idea to execution

Strongly Preferred

Experience marketing products in one or more of the following areas:

• Artificial Intelligence / Generative AI
• Cybersecurity
• Developer tools
• Cloud infrastructure
• Observability
• API platforms
• Data infrastructure
• Identity & Access Management
• Governance / Risk / Compliance
• Enterprise SaaS

Understanding of concepts such as the following would be highly valuable:

• LLMs
• RAG
• AI Agents
• Prompt Injection
• AI Red Teaming
• LLM Evaluation
• Hallucination
• Guardrails
• AI Observability
• Model Risk
• AI Governance
• OWASP LLM / GenAI risks
• NIST AI Risk Management Framework
• EU AI Act

You do not need to be an engineer, but you should be comfortable having detailed conversations with technical teams.

Who Will Do Well in This Role

You will probably enjoy this role if you:

• Like understanding new technologies deeply
• Can turn technical features into compelling stories
• Enjoy working with engineers as much as marketers
• Like creating narratives for new and emerging product categories
• Can write for both technical and executive audiences
• Are comfortable operating in a fast-moving startup
• Prefer owning outcomes rather than waiting for detailed instructions

What Success Looks Like

Within the first 6–12 months, you should help Trusys achieve:

• A clear and differentiated market position
• Strong messaging across all Trusys products
• Consistent enterprise sales collateral
• Better competitive positioning
• Faster creation of customer-specific narratives
• Stronger product launches
• Increased engagement from enterprise AI and security leaders
• A growing library of customer use cases and case studies
• Recognition of Trusys as a leading AI Assurance and Security platform