Company Description Recove Group Sdn Bhd (Recove) is a Malaysia-owned technology company founded in December 2016 with a focus on delivering innovative products and services to the local market. The company began in engineering and project management consulting and has since shifted towards developing proprietary products that enhance quality of life and maximize value for customers. Recove collaborates closely with reputable research and development centers to bring advanced, practical solutions to market. Backed by strong engineering expertise and support from Malaysian government technology development centers, Recove is building its own brand of technology-driven products. The company offers an environment where talent can contribute to impactful innovations in the medical and engineering sectors.
Role Description The Product Specialist – Medical Device is a full-time, on-site role based in Bandar Baru Bangi. This role involves providing product expertise for medical devices, including demonstrating features and benefits to healthcare professionals and stakeholders. Day-to-day responsibilities include conducting product presentations, supporting sales activities, responding to customer inquiries, and ensuring proper device usage and application. The Product Specialist will collaborate with the sales team, gather market feedback, and assist in developing product positioning and training materials. The role also requires maintaining up-to-date knowledge of product specifications, industry standards, and regulatory requirements while delivering high-quality customer service.
Qualifications
- Strong product specialist capabilities, including in-depth understanding of medical devices and the ability to translate technical features into user benefits.
- Demonstrated analytical skills for interpreting market data, customer feedback, and product performance to support decision-making.
- Effective communication skills for presenting to healthcare professionals, preparing clear documentation, and collaborating with internal teams.
- Customer service skills to provide responsive support, build long-term relationships, and manage post-sales queries professionally.
- Sales abilities to support lead generation, product demonstrations, and closing opportunities in alignment with company objectives.
- Relevant academic background in biomedical engineering, medical sciences, engineering, or a related field is preferred.
- Experience in the medical device or healthcare industry, with familiarity in local regulatory requirements, is an advantage.
- Ability to work on-site in Bandar Baru Bangi, travel to customer locations when required, and manage time independently.
