Product Specialist (Prepaid/Postpaid)

Job Summary

This role involves ideating products, services, offers, and solutions that align with market demands and customer expectations.

Responsibilities

• Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
• This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
• Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
• Assess market environment and competitor movements, and identify risks and opportunities for the business. This includes on-ground visits.
• Preparation of concept proposals and business cases (Back of the Envelope) and presenting the concepts at the relevant approval forums.
• Justify and communicate concepts with strategic approach, opportunity sizing, customer benefits and financial returns.
• Collaborate with Product Development and Consumer Go-to-Market teams to bring propositions to market.
• Track and analyze performance against user/ revenue/ profitability ambitions/ targets.

Requirements

• Demonstrable experience in product strategy, management and execution functions.
• Strong interpersonal skills with drive/ persistence/ patience to deliver.
• Some experience with billing systems/ project management/ marketing communications will be advantageous.

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, your work has the power to shape the future. As Malaysia's leading Telco-Tech company, we are driving the nation's digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.

Aligned with our employer value proposition Grow with Purpose. Build with Trust., you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia's most trusted and responsible brand.

We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia's Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.