- Competitive Salary Package
- Work-Life Balance
About Our Client
This is an opportunity to join a large organization in the Technology & Telecoms industry, known for its innovative solutions and commitment to operational excellence. The company is dedicated to providing cutting-edge technologies and exceptional service to its global clients.
Job Description
- Oversee daily production support activities to maintain system stability and performance.
- Identify, troubleshoot, and resolve technical issues in a timely manner to minimize downtime.
- Collaborate with cross-functional teams to ensure seamless integration of new technologies.
- Monitor system performance and implement improvements to optimize efficiency.
- Develop and maintain detailed documentation for processes and procedures.
- Coordinate with external vendors to address and resolve escalated issues.
- Provide regular updates and reports to management on system health and incident resolutions.
- Ensure compliance with industry standards and company policies in all support activities.
The Successful Applicant
A Successful Production Support Lead Should Have
- A degree in Computer Science, Information Technology, or a related field.
- Strong technical proficiency and problem-solving skills in the Technology & Telecoms sector.
- Proven ability to manage and prioritize multiple tasks effectively.
- Excellent communication and collaboration skills for working with teams and stakeholders.
- Familiarity with industry-standard tools and practices for production support.
- A proactive approach to identifying and resolving technical challenges.
What's on Offer
- Competitive monthly salary ranging from MYR 5500 to MYR 6500.
- Comprehensive employee benefits as per company policy.
- Opportunity to work in the vibrant and accessible location of Bangsar.
- Engagement with a large organization in the Technology & Telecoms industry.
- Chance to contribute to innovative technological solutions and impactful projects.
If you are ready to take the next step in your career as a Production Support Lead, we encourage you to apply and become a valued member of this impactful team.
Contact: Kamille Concepcion
Quote job ref: JN-032026-6978828