Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid's end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.
The part you will play
The Production Lead will oversee the technical and operational aspects of Intrepid Malaysia's livestream production and studio operations, ensuring high-quality livestream execution across multiple brand accounts.
This role requires strong hands-on technical expertise in livestream production, studio setup, and troubleshooting within a fast-paced e-commerce livestream environment. The Production Lead will also supervise production managers, maintain studio readiness, and continuously optimize livestream production standards across platforms.
Beyond technical execution, the role supports livestream campaigns aligned with platform promotions and brand objectives, contributing to key performance metrics such as viewer engagement, traffic, and conversion.
As the Deputy Head of Social Commerce, you will take charge of:
Livestream Technical Production & Supervision
- Lead the technical setup and execution of livestream sessions across multiple brand accounts on platforms such as TikTok Shop, Shopee Live.
- Ensure high-quality livestream production through proper camera operation, lighting setup, audio management, and scene transitions.
- Manage livestream production workflows including OBS/vMix scene management, camera switching, overlays, and sound balancing.
- Monitor livestream sessions in real time and provide immediate troubleshooting to maintain smooth broadcast continuity.
- Standardize livestream production quality across brands by implementing consistent technical configurations and setups.
- Work closely with hosts and Social Commerce Account Managers to deliver engaging and seamless livestream experiences.
Studio & Equipment Management
- Maintain full studio readiness, including equipment organization, cleanliness, and functional setup for livestream sessions.
- Manage studio inventory including cameras, lighting equipment, audio systems, props, and product samples.
- Track equipment usage and conduct routine maintenance to ensure all production equipment remains in optimal working condition.
- Plan and supervise equipment upgrades or purchases to support evolving livestream production needs.
- Conduct daily and weekly technical checks to minimize last-minute issues before livestream sessions.
Livestream Quality Optimization
- Identify recurring technical issues during livestream sessions and implement preventive solutions to reduce disruptions.
- Monitor production quality across livestream sessions and recommend improvements aligned with market standards.
- Develop and maintain standard operating procedures (SOPs) for livestream technical setup, studio operations, and troubleshooting.
- Document best practices for livestream production, equipment configuration, and technical workflows.
- Support the team in improving livestream production efficiency and scalability across multiple brands.
Team Supervision & Development
- Supervise and mentor Production Assistants to maintain consistent livestream production standards.
- Assign tasks and coordinate production schedules to support multiple brand livestream campaigns.
- Train team members on studio equipment, livestream tools, and operational best practices.
- Ensure adherence to production standards, technical workflows, and studio operational procedures.
Cross-Functional Collaboration
- Work closely with Social Commerce Account Managers, hosts, and marketing teams to ensure livestream production aligns with brand campaign objectives.
- Support commercial teams in delivering high-impact livestream sessions during platform campaigns and promotional events.
- Collaborate with internal teams to maintain consistent production quality across different brands and livestream formats.
- Contribute insights on production improvements based on livestream execution experience.
Who We Look For The Ideal Profile
Experience & Competencies
- 3+ years of experience in livestream production, studio operations, or video production within ecommerce, social commerce, or digital media.
- Strong hands-on knowledge of livestream production tools such as OBS, vMix, or similar streaming systems.
- Practical experience with camera operations, lighting setup, and audio engineering.
- Familiarity with social commerce livestream platforms such as TikTok Shop, Shopee Live
- Experience managing studio equipment and maintaining production inventory systems.
- Prior experience supervising production assistants or technical teams is a plus.
- Strong troubleshooting skills and ability to resolve technical issues under time pressure.
Personal Attributes
- Highly adaptable and comfortable working in fast-paced livestream environments.
- Detail-oriented, organized, and proactive in maintaining studio readiness.
- Strong problem-solving skills with the ability to react quickly during live sessions.
- Collaborative team player able to coordinate across multiple teams and stakeholders.
- Reliable with strong ownership of production quality and operational execution.
- Fluent in English.
In return, you will be getting
- You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid the world is truly your oyster!
- We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
- We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
- We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
We also offer
Best of Both Worlds
We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your standard job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.
Culture that Brings Out the Best
At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.
Grow Without Limits
Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.
Rewarding You Right
We believe great work deserves great rewards at Intrepid. That's why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.
Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties
