Project Assistant, DPIS (DSV Projects), Admin Support, Singapore

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Key tasks)

. Act as a Logistics Control Tower, overseeing end-to-end coordination

. Plan and manage daily logistics operations to support site requirements

. Provide administrative support and prepare operational reports

. Track and monitor import/export shipments and processes

. Ensure proper documentation governance for submission, filing, and audit purposes

. Liaison personnel between company and suppliers & customers in meeting their expectation and logistics services support.

. Handle customer feedback and escalate internal for action and resolution.

. Arrange and follow up with 3rd party transporter on goods delivery and collection.

. Ensure all bulk chemicals ordering/supplies/stock inventory is within the permitted quantity on weekly basis/check.

. Capacity planning for logistics resources in transportation (land and sea transport)

. Generate relevant documents from system for delivery purpose.

. All relevant document filling mailing and upload to customer web portal

. Update and compile logistics related report.

. Export/import-Ensure all cases are registered and logged for tracking and traceability purpose.

. All documents must be filled and retrievable as and when required, Permit listing must be submitted timely to Tax Finance Dept.

. Ensuring that current statutory legislation on import/export, transportation/shipment of dangerous goods, safety, storage, customs and exercise procedures and environmental requirements are adhered to at all times.

. Provides basic administrative services in support for Operation department.

. Ensure delivery of correct and timely follow up, booking and event management incl. timely escalation of issues,

. Monitor KPIs and continuous improvement opportunities.

. First point of contact for all operational issues with the customer.

. Track compliance performance of 3PL providers and carriers.

. Support the preparation of periodic reporting, monthly reviews, and quarterly business reviews.

. Support contact/account manager to ensure quality metrics are achieved including on time performance, date accuracy, invoicing timeliness, and accuracy.

. Suggest corrective actions as necessary to prevent/address issues as they arise.

. Handling any other related ad-hoc assignments as and when required.

EDUCATION AND/ OR EXPERIENCE

. Minimum O Level/ Professional Certificate/ NiTEC/ Diploma

. Minimum 3 years of relevant experience in warehousing and inventory management

. Proficient in English (reading, writing, speaking, and listening)

. Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels

. Proficient in Microsoft Office applications (Excel, Word, PowerPoint)

. Good knowledge of transportation operations (import/export processes preferred)

. Ability to manage multiple stakeholders and vendors effectively

. Detail-oriented with strong analytical skills and a proactive approach to problem-solving

. Willingness to support operational needs beyond regular office hours when required

. Education can be compensated with relevant working experience.

WORKING LOCATION

. Bukom Island

WORKING HOURS

. Monday to Friday: 0800hrs - 1745hrs