Project Manager

The Project Manager will be responsible for the end-to-end delivery governance of the TNB Password Modernization engagement. This is a critical leadership role requiring strong project management discipline, stakeholder management skills, and experience managing large-scale multi-state IT deployment programmes. The PM will be the single point of accountability to TNB and will manage all delivery streams, logistics, reporting, and risk management across the full 10-month engagement.

 Key Accountabilities:

Own end-to-end delivery accountability for the TNB engagement across all workstreams

Establish and maintain project governance structure including Steering Committee, working groups, and communication cadence

Develop and maintain the master project plan, resource schedule, and deployment roadmap across 13 states

Manage all stakeholder relationships including TNB project sponsors, IT leads, and site coordinators

Coordinate logistics for 10 onsite engineers and 4 remote agents across 13 states in Peninsular Malaysia

Track daily/weekly deployment velocity using burn-down charts and escalate issues immediately

Prepare and present weekly RAG (Red-Amber-Green) status reports to TNB Steering Committee

Own the formal Change Request (CR) process and manage scope changes

Manage the project risk register and issue log

Coordinate site readiness checks, access approvals, and user scheduling with TNB's state contacts

Oversee OCM activities and ensure user adoption targets are tracked

Manage project financials against budget and flag variances

Lead project closure, hypercare transition, and formal handover to TNB operations

Required Skills & Qualifications:

Technical Skills:

Strong understanding of Microsoft 365, Intune, and Entra ID landscape (not required to be hands-on technical)

Experience managing large-scale endpoint or device management rollout programmes

Proficiency in project management tools (MS Project, Jira, or equivalent)

Experience with Agile delivery methodology and sprint-based planning

Strong MS Office skills (PowerPoint, Excel, Word) for reporting and governance

Certifications:

PMP (Project Management Professional) or PRINCE2 certification strongly preferred

Agile/Scrum certification (CSM, PMI-ACP) is an advantage

Soft Skills:

Exceptional stakeholder management and executive communication skills

Strong leadership presence and ability to manage cross-functional teams

Highly organised with strong attention to detail

Fluent in English and Bahasa Malaysia

Calm under pressure with strong problem-solving ability

Experience Requirements:

Minimum 5 years of IT project management experience

At least 2 large-scale (500+ users) IT deployment or transformation projects as PM

Experience managing multi-location, multi-state deployments in Malaysia

Utility, government, GLC, or large enterprise sector experience strongly preferred

Experience managing vendor-client relationships at senior stakeholder level