Project Manager / Project Executive

About Us

Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.

Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow.

Introduction

To complete our team in Southeast Asia, we are looking for a Project Manager to support our sales team by managing multiple online market research projects to cultivate strong client relationships and develop expertise in understanding their research needs.

This role calls for extensive project management experience within our SEA client services team. The suitable candidate should have a keen interest in project management and market research, taking a practical hands-on approach.

Roles & Responsibilities

• Support corporate, market research and internal client services teams.
• Serve as the primary point of contact and project owner for assigned market research projects, taking ownership of project execution and delivery.
• Manage end-to-end execution of market research projects, from initial scoping to final deliverables, ensuring alignment with client objectives and timelines.
• Liaise with clients to understand project requirements, objectives, and timelines.
• Collaborate closely with cross-functional teams, including research managers, programmers, data processing to define project requirements and deliverables.
• Conduct thorough quality checks and data validation to ensure accuracy and completeness of project deliverables.
• Communicate project status updates, milestones, and any deviations from the plan to stakeholders.
• Work closely with sales team and client services team lead to develop strong and lasting client relationships.

Skills and Experience

• Bachelor's degree in business, marketing/ market research, or a related field.
• 1-3 years in project management, preferably in the market research or consumer insights industry.
• Experience with online research methodologies and quantitative research techniques such as concept testing, max-diff, conjoint analysis.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with proficiency in spoken and written English.
• Highly motivated, able to work within tight timelines and under pressure.
• Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint).
• Knowledge of other statistical software (SPSS, R) is a plus.

Our Values

Integrity and respect. We treat our colleagues, clients and partners how we want to be treated.

Success in unity. We deliver results by working as a team with common goals.

Smart decisions in action. We implement plans without delay and stay nimble to change on demand.

Make it simple. We simplify complexity, making the complex easy to understand.

Be bold. We welcome big and small ideas that challenge and inspire us to change.

Delight customers. We work tirelessly to exceed expectations, turning satisfaction into delight.

Reward great work. We believe performance is the reason for advancement. Do good work and good things come.

What We Offer

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we're focused on moving ourselves and the world- forward.

With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.

Join our global team. We welcome big thinking and reward great work.