Deliver top-tier support to key clients, ensuring seamless operations and high satisfaction.
Act as the primary liaison for assigned clients, including front-facing meetings to discuss ongoing work, future prospects, and new opportunities.
Build and maintain strong, long-term relationships with clients, ensuring clear understanding of their business needs and expectations.
Provide expert recommendations for technical solutions that enhance efficiency and foster innovation.
Strategically plan, design, and analyze software solutions, leveraging both functional and technical expertise.
Integrate technical and application components to address complex business needs effectively.
Diagnose and resolve production issues promptly to maintain system integrity and business continuity.
Lead project initiation and planning, ensuring technical feasibility, smooth execution, and stakeholder alignment.
Develop comprehensive project plans, timelines, and schedules to drive successful delivery.
Execute and oversee all necessary actions for the deployment of applications.
Facilitate regular internal and client status meetings to keep all stakeholders engaged, informed, and aligned with project goals.
Prepare and present project updates, proposals, and post-implementation reviews to management and clients.
Utilize project management tools to track and measure performance against set objectives.
Monitor project progress closely, escalating potential delays or challenges to the Superior as required.
Identify project risks early and implement proactive measures to mitigate them.
Manage project budgets, resources, and schedules to ensure delivery within scope, time, and cost.
Maintain transparent and consistent communication with stakeholders, providing timely updates on milestones and adjustments.
QUALIFICATIONS
Minimum Bachelor's Degree in IT, Computer Science/Engineering, Business Management, or a related field. Project Management Professional, PMP certification is an added advantage.
At least 5 – 7 years working experience as a Project Manager, managing full project lifecycles from initiation to completion preferably within a conglomerate or multi-entity group environment.
Strong understanding of user interface design, database structures, and statistical analysis.
Solid foundation in object-oriented design, data structures, and algorithms.
Knowledge of accessibility standards and security compliance (preferred).
Strong analytical and problem-solving skills, with the ability to anticipate and overcome project challenges.
Excellent verbal and written communication skills to engage effectively with stakeholders, team members, and clients.
Ability to present complex technical and business information in a clear and concise manner.
WHY JOIN US
Comprehensive medical and benefits for your family, ensuring your well-being is our top priority.
Rest easy with our insurance coverage, providing you with security and assurance.
Stay energized with meal credit in our inhouse cafe, keeping you fueled throughout the day.
An in-house futsal court, badminton court, plus a gym for post-work workouts.
A variety of fun-filled events and gatherings to unwind.
Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.
