Property Sales Executive

pembinaan purcon sdn bhd

Shah Alam, Malaysia, Selangor

Fresher

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Posted 4 months ago
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Job Description

What You'll Do

Sales Target Achievement – Hit monthly and quarterly sales targets. Understand your numbers. Own your outcomes.
Lead Conversion – Follow up daily. Maximise value from every lead with a consultative, data-driven approach; avoid shallow follow-ups and ensure 6 call attempts before disqualifying. Call through Property Sales Management Platform.
Lead Generation – When leads are slow, you hunt—through referrals, social media, WhatsApp groups, or networking. You are not dependent.
Customer Qualification – Use the SPIN selling method (Situation, Problem, Implication, Need) to uncover real customer concerns and match them with the right solution.
Objection Handling – Respond to hesitation with empathy and clarity. You know how to help buyers move forward without pressure.
Project Promotion – Take full ownership of promoting company projects by actively arranging, attending, and following up on all appointments — including site tours, video calls, and one-on-one viewings. Ensure every enquiry is handled quickly and professionally. You are responsible for delivering a smooth and helpful experience before, during, and after the sale.
Showroom & Gallery Readiness – Maintain clean, tidy, and well-presented show units at all times. Every viewing is a chance to impress. First impressions are your responsibility.
Buyer Experience – Make it easy, human, and smooth. Be clear, empathetic, and assertive. You are the reason they say yes.
Loan Support – Help buyers understand bank documents, prepare DSR, liaise with panel bankers, and reduce fall-throughs.
SPA Completion – Ensure 90% of your reservations convert into SPA within 60 days. You follow through — not just book and forget.
CRM & Reporting – Update your leads daily. Zero guesswork. If it's not in the system, it didn't happen.
Team Rhythm – Join all huddles, weekly reviews, and monthly planning sessions. Share openly. Be accountable. Win together.
Market Research & Feedback – Gather insights from buyers and the market. Share constructive feedback with marketing and sales leaders to improve messaging, offerings, and service.
Improve & Innovate – Identify opportunities to improve customer experience, boost conversion rates, or reduce inefficiencies. Share ideas with the team and take initiative to test what works.
Sales Launches & Events – Attend and participate in all sales launches, roadshows, and exhibitions. Support your team during event days and contribute to a positive brand experience.

What We're Looking For

Proven track record in sales (property or real estate experience a plus, but not required).
Strong follow-up discipline and consultative selling mindset.
Confident, professional communication skills in Bahasa Malaysia and English (Mandarin/Tamil is a bonus).
Familiar with CRM systems (Salesforce, HubSpot, or Property Sales Management Platforms).
Comfortable using WhatsApp Business, social media marketing, and digital lead generation tools.
Knowledge of loan processing, DSR calculations, and banking liaison.
Exposure to property exhibitions, sales galleries, and roadshows.
Skills in SPIN Selling, objection handling, and customer relationship management.
Self-driven, proactive, and resilient when facing rejection.
Team player who lives our core values: Continuous Improvement, Go the Extra Mile, No Drama (Results & Solutions only), Focus on the Details, and Mutual Trust & Respect.