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Maybank

Protege, Business Support & Services , CAC Consumer, Credit Administration

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  • Posted 10 hours ago
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Job Description

Job Description

support the execution of the BNM Thematic Review on revision of instalment amounts for floating-rate housing loans/home financing, focusing on manual recalculation, validation, and operational processing of affected customer accounts. The role is structured to provide dedicated operational support for this regulatory-driven exercise while ensuring minimal disruption to Business-as-Usual (BAU) operations.

Job Responsibilities

  • Account Review & Data Preparation
  • Retrieve and compile relevant customer account information from internal systems
  • Validate completeness and accuracy of data required for recalculation
  • Organise documentation for each assigned case 2. Instalment Recalculation (Core Task)
  • Perform manual recalculation of instalment amounts based on revised parameters and guidelines
  • Apply correct financial formulas and internal policy requirements
  • Ensure each calculation is accurate, consistent, and auditable 3. Quality Assurance & Validation
  • Cross-check recalculation outputs before submission
  • Identify discrepancies, exceptions, or anomalies
  • Escalate complex cases to senior staff for review 4. Case Tracking & Reporting
  • Maintain proper tracking of assigned accounts and progress status
  • Update internal trackers and dashboards on completion status
  • Support preparation of progress reports for management and stakeholders 5. Documentation & Audit Compliance
  • Ensure all workings, assumptions, and outcomes are properly documented
  • Maintain clear audit trails to meet regulatory and internal compliance standards
  • Support any audit or review queries related to processed cases 6. Stakeholder & Team Support
  • Work closely with assigned supervisors and SMEs for guidance
  • Support coordination between teams where required
  • Assist in ensuring smooth workflow and turnaround time

Job Skills

  • Calculations
  • Regulating-Rules
  • Detail-Management
  • Numerical-Analysis
  • Accuracy

Job Requirements

We are looking for Finance, Accounting, Banking, Business Administration in Finance, Economics, Mathematics, Statistics, Data Science or Analytics

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About Company

Job ID: 148967843