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Work closely with business teams to understand insurance and claims workflows guidelines and operational processes
Analyze requirements identify process gaps and ensure smooth alignment between business operations and system functionality
Support daytoday operational activities related to claims processing and issue resolution
Testing Quality Assurance
Review functional and nonfunctional requirements to design comprehensive clear and traceable test cases
Execute manual test cases for claims and insurance modules ensuring all business scenarios are validated
Document test results track defects and collaborate with tech teams for resolution
Participate in UAT cycles and ensure readiness for production deployments
Conduct test result walkthroughs with users explaining findings variances and system behaviors
Stakeholder Communication
Collaborate with product technology QA and business operations teams to ensure highquality deliverables
Provide timely updates on testing progress risks and dependencies
Facilitate user discussions clarifying requirements and validating business expectations
Required Skills Qualifications
2-6 years of experience in insurance or claims operations
Strong understanding of insurance claims lifecycle regulations and operational workflows
Handson experience in writing and executing test cases test planning and defect management
Ability to perform system testing integration testing and UAT support
Proficiency with test management tools eg JIRA ALM Azure DevOps
Strong analytical documentation and communication skills
Ability to work both independently and in a cross functional team environment.
Job ID: 142626983