QA Manager

Job Summary

- Team Leadership & Training: Supervise and provide technical guidance/training to inspectors, technicians, and other staff members.

- Customer Quality Management: Act as the primary liaison between manufacturing and customers regarding quality standards, claims, and alerts.

- Continuous Improvement: Lead root cause analysis using tools such as 8D, CAPA, and FMEA to drive process and product conformance.

- Process Oversight: Devising, improving, and reviewing new specifications and procedures for products or processes.

- Audit & Compliance: Assist external auditors/inspectors and ensure legal and regulatory obligations are met.

- Supplier Quality: Approve new suppliers through audits and assessments to ensure consistent material quality.

Required Experience

- Experience: Minimum 8–10 years in QA/QC within a manufacturing plant with 100+ employees.

- Management: Proven experience in a Senior, Lead, or Supervisory role for at least 3–5 years.

- Industry: Experience in Precision Engineering, Plastic Injection Molding, or Electronics is highly preferred.

- Technical Skills: Proficiency in 8D, CAPA, FMEA, and PDCA.

- Tools: Ability to use AutoCAD and Microsoft Office for technical reviews and reporting.