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Location of Work: Kota Kemuning, Shah Alam
Key Responsibilities
Service (main priority)
- Report to QAQC & SERVICE ASSISTANT MANAGER
- Work independently with minimal supervision; lead and guide junior technicians during site activities.
- Perform advanced on-site testing, commissioning, troubleshooting, and rectification of switchboard systems to ensure compliance with performance and safety standards.
- Collaborate with engineering teams to resolve complex technical issues, implement modifications, and recommend improvements for reliability and efficiency.
- Take the lead in addressing punch list items and coordinating with service & project engineers to achieve project completion deadlines.
- Plan and conduct preventive maintenance, ensuring early detection and resolution of potential issues to minimize downtime.
- Ensure proper documentation of all service activities, including test results, modifications, repairs, and punch list rectifications, with a focus on accuracy and traceability.
- Provide technical input for root cause analysis, drive corrective and preventive actions, and support continuous improvement initiatives.
- Train and mentor junior technicians and clients on operation, maintenance, and rectification procedures.
- Handle direct client communication when required, providing professional technical support and ensuring customer satisfaction.
- Perform other duties and responsibilities assigned by management from time to time.
QAQC (support during site idle mode)
- Report to QAQC & SERVICE HOD.
- Support QAQC supervisors by leading factory quality inspections, testing, and acceptance procedures.
- Share knowledge on new switchgear technology and train QAQC team members to enhance competency.
- Assist QAQC teams in ensuring compliance with ISO, safety, and company quality standards.
- Perform other duties and responsibilities assigned by management from time to time.
Requirements
- Diploma/Degree in Electrical Engineering or equivalent (Chargeman, Wireman, or other certified technical competencies preferred).
- Minimum 35 years of relevant experience in switchboard servicing, testing, or QAQC roles (experience in leading site teams is highly advantageous).
- Strong technical knowledge of electrical switchboard systems, components, and international safety standards.
- Proven ability to lead teams, mentor juniors, and liaise effectively with clients and management.
- Excellent problem-solving, analytical, and decision-making skills with high attention to detail.
- Ability to work independently, manage multiple priorities, and perform under pressure in fast-paced environments.
- Flexibility to travel for site assignments.
- Valid driving license and clean driving record.
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