Quality Assurance Manager

• Investigate and set quality standard of the company
• Develop quality system procedures, standards and specification to ensure all the processes and products meet international and industrial standards and customer requirements.
• Supervise QA/QC teams who carry out the detailed assessment of products and their components at different stages of production.
• Ensuring that manufacturing processes comply with standards at both national and international level
• Work on excursion from incoming, line, outgoing and field. Ensure issues are closed with a proper Closed Loop Corrective Action (CLCA).
• Coordinate and monitor the Continuous Improvement Plan activities with engineers, QA/QC personnel, Production and Suppliers and other related departments on supplied materials and finished products.
• Coordinate audits and analyze Company Quality Systems through effective daily line audit cycles and scheduled system audits in order to drive the internal team for corrective, preventive actions and continuous improvement plan.
• Investigate customer complaints and non-conformance issues, drive the internal team for correction, corrective and preventive actions and send the 8D report on the stipulated time frame.
• Monitor the correctives actions and preventive actions activities concerning quality issues to customers and from suppliers and internal team are properly addresses and implemented.

The above statement described on the general nature and level of work scope of this job. The above list is not exhaustive of all duties which may be assigned as required by the management.