Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For
As a Quality Engineer Advanced, you will serve as a key technical expert driving JDM, EMS, ODM, and component supplier management. This high-impact individual contributor role requires a strong background in electronic component manufacturing, process engineering, and robust quality management practices. You will exercise strong indirect leadership, guiding and aligning cross-functional teams to successfully execute critical quality initiatives and project deliverables.
Essential Duties And Responsibilities
- Lead JDM/EMS/ODM and Tier 2 component supplier management, covering end-to-end manufacturing quality management and performance oversight.
- Serve as the Supplier Development Engineering (SDE) Subject Matter Expert (SME) during New Product Introduction (NPI) early development, focusing on design reviews, DFX/DFMEA, and NUDD studies at the component and terminal level.
- Provide professional technical feedback in Source Review Board meetings to assess new process risks during supplier selection.
- Coordinate communication with suppliers and internal cross-functional teams for Product Change Notification (PCN) reviews and approvals.
- Lead Quality System and Lean Six Sigma audits to evaluate business and operational processes and drive continuous improvement initiatives.
- Drive CTQ (Critical to Quality) and Industry 4.0 implementation at supplier sites to standardize and optimize processes using FMEA, Control Plans, MSA, CPK, SPC, and Error Proofing.
- Utilize DOE, FMEA, and other industry-standard tools to proactively identify and address process risks and optimize process parameters.
- Initiate business improvements through DMI (Digitization/Modulization/Innovation) methodology and drive cost savings through Lean Six Sigma projects.
- Maintain supplier quality scorecards and leverage data visualization tools to present complex defect data, performance metrics, and recommendations to global management and Directors.
- Take the initiative to gather data for investigating potential non-conformances and create ad-hoc reports to drive business decisions.
- Assist in building accurate project schedules and provide input on budget items as requested.
- Lead critical issue triage meetings across the global Zebra operations team to resolve problems of significant scope and impact.
- Sustain quality performance management, interacting with management and external stakeholders to solve quality issues originating from the production line or customers.
- Serve as the organization's spokesperson and principal contact on specialized projects or programs requiring coordination across organizational lines.
- Contribute to category management and development as a Supply Chain Team (SCT) member, focusing on design and quality improvements.
- Coach and mentor colleagues on how to effectively develop and implement lessons learned while acting as an advisor to less senior engineers in vetting non-conformances.
- Maintain advanced knowledge of new technologies on product roadmaps and production by networking with key contacts outside your immediate area of expertise.
Job Requirements
- Education: Bachelor's degree required, Master's degree preferred
- Work Experience: 8+ years
Key Skills And Competencies
- Specific education and training in quality disciplines is required.
- Problem solving and analytical ability
- Full knowledge of job-related policies and procedures as well as corporate policies and procedures.
- Six Sigma training or similar certification / training strongly preferred.
- Strong computer skills
- Effective communication and collaboration skills.
Benefits
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
Job Posting Statement
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.
