Summary
Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition and maintain a continuous flow of high-quality products to our customers.
Detailed Description
Performs tasks such as, but not limited to, the following:
- Lead the team to handle all quality excursions independently, and take effective actions on time
- Oversee the product & material quality from NPI to mass production
- Develop the quality control plan for respective area (material/process/product)
- Monitor and report quality KPI for internal (factory) and external (customer)
- Drive continuous improvement to benefit customer, CLS and supplier.
- Develop and maintain internal quality system, procedures, work instructions and workmanship standards
- Lead process/product/system/supplier audit and improvement actions follow up.
- Industry standards (e.g. ISO)
- Compliance audit
- Safety audit etc.
- Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
- Coach junior quality staff to improve their quality knowledge.
- Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
Knowledge/Skills/Competencies
- Strong knowledge of quality tools, ISO and IPC standards and processes
- Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format
- Strong knowledge of product and manufacturing processes
- Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality, on-time delivery and profitability of the unit
- Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
- Knowledge of Six sigma and Lean Kaizen.
- Experience in PCBA/Box Assembly will be added advantage
- Ability to effectively communicate with a wide variety of internal and external customers
Experience & Education
- 4 to 6 years in a similar role or industry.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational requirements may vary by geography.
