Receptionist cum Clinical Assistant

Company Description

Ropheka Physiotherapy & Sports Injury Centre is the leading personalized physiotherapy center located in Seremban, Negeri Sembilan. We offer one-to-one sessions with highly experienced professionals and pride ourselves in result-oriented physiotherapy treatment that aims to help our clients regain mobility faster and enjoy lasting results. Our center is fully equipped with a patient-friendly environment and we provide clinical services for all ages. We have a strong emphasis on individually-tailored programs to rehabilitate injuries and to prevent reinjury.

Role Description

This is a full-time on-site role for a Receptionist cum Clinical Assistant at Ropheka Physiotherapy & Sports Injury Centre in Seremban. The job responsibilities include phone etiquette, receptionist duties, clerical skills, communication, and customer service. The Receptionist cum Clinical Assistant will be responsible for welcoming clients, registering them, scheduling appointments and assisting the physiotherapists. They will also assist in admin and clerical duties and handling customer inquiries. This role will also require the employee to work alongside the physiotherapy team in aiding patients with their treatment and rehabilitation programs under the supervision of the clinical leads.

Qualifications

• Excellent phone etiquette, communication, and customer service skills
• Experience in receptionist duties and clerical skills
• Good organizational and multitasking skills
• Ability to work independently and collaboratively as part of a team
• Experience in healthcare settings or working with patients is advantageous
• Diploma/Degree in healthcare-related fields is preferred
• Proficiency in Microsoft Office & basic computer skills
• Hands-on experience with office equipment (e.g. printers, computers)
• Professional attitude and appearance
• Solid written and verbal communication skills (English & Malay)
• Ability to be resourceful and proactive when issues arise
• Willingness to learn and improve
• Fast-learner

Benefits

• In-house training
• Medical benefits
• Good salary
• Additional paid leave
• Fun and collaborative working environment
• Good work-life balance
• Employee discounts

Applications accepted for a limited time only.