Recreation Manager for IHG's Luxury brand

IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to belong.

Do you see yourself as Recreation Manager with IHG's Luxury brand

To lead, develop, and manage all recreational experiences at the resort, ensuring exceptional guest engagement, safety, and alignment with IHG brand standards. The role is responsible for delivering memorable leisure activities that enhance guest satisfaction, drive ancillary revenue, and support the resort's positioning as a destination experience.

Your day to day:-

Guest Experience & Programming

• Design and execute a diverse recreation program (land, water, wellness, and cultural activities) tailored to resort positioning and guest demographics
• Create unique, localized experiences reflecting destination culture
• Ensure high levels of guest engagement, satisfaction, and personalization
• Monitor guest feedback and continuously enhance offerings

2. Operations Management

• Oversee day-to-day operations of recreation facilities (pool, beach, kids club, fitness center, water sports, etc.)
• Ensure all activities are delivered in line with IHG brand standards and safety protocols
• Maintain cleanliness, upkeep, and functionality of all recreation areas
• Manage scheduling, activity calendars, and seasonal programming

3. Health, Safety & Compliance

• Ensure full compliance with local regulations and IHG safety standards
• Conduct regular risk assessments for all activities
• Ensure proper lifeguard coverage, certifications, and emergency preparedness
• Maintain incident reporting and preventive measures

4. Team Leadership

• Recruit, train, and develop a high-performing recreation team
• Foster a culture of engagement, inclusivity, and service excellence
• Conduct performance management, coaching, and succession planning
• Ensure team is multi-skilled and guest-focused

5. Financial & Commercial Performance

• Develop and manage recreation budgets
• Drive revenue through paid activities, experiences, and partnerships
• Monitor costs, productivity, and profitability
• Identify upselling opportunities and new revenue streams

6. Stakeholder Collaboration

• Work closely with Front Office, F&B, Spa, and Sales & Marketing teams
• Support group business, events, and special programs
• Collaborate with external vendors for specialized activities

7. Brand & Sustainability Initiatives

• Ensure alignment with IHG brand standards and guest experience frameworks
• Integrate sustainability practices into recreation offerings (eco-friendly activities, community engagement)
• Promote wellness and responsible tourism

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.