Job Purpose
Drive sustainable revenue growth and deepen strategic partnerships across assigned accounts, in alignment with corporate EMS objectives.
Key Responsibilities (Principal Accountabilities)
- Deliver strong performance against revenue and profitability targets
- Strengthen and expand relationships within assigned key accounts
- Maximize account penetration and customer coverage
- Promote and deploy value-added services to enhance customer engagement
- Collaborate closely with SAM/OSSE teams and Global Account Managers
- Facilitate alignment with upstream strategies alongside Global OEM Account Managers
Role Overview (Primary & Secondary Functions)
As a Regional Account Manager, you will play a pivotal role in leading account development and driving commercial success across Asia Pacific. You will act as a strategic partner to customers while collaborating cross-functionally to unlock growth opportunities.
Business Growth & Account Management
- Achieve and exceed sales targets while supporting overall company objectives
- Own and grow the assigned customer portfolio, ensuring long-term business expansion
- Take full accountability for revenue and profitability across assigned accounts in Asia Pacific
Customer Strategy & Engagement
- Develop a deep understanding of customer businesses, including their products, services, and organizational structure
- Build trusted relationships and act as a strategic advisor to key stakeholders
- Maintain strong engagement with customers, suppliers, and internal teams to deliver on commitments
Commercial Execution & Opportunity Development
- Support and coordinate regional and global quotation activities, including cost optimization initiatives
- Partner with SAM/OSSE teams to manage RFQs, bids, and follow-ups effectively
- Proactively identify and capture opportunities, including registration parts and transfer business
Strategic Collaboration
- Work collaboratively with GAMs and SAM/OSSE to identify and execute growth strategies, including 3-party supplier engagements
- Drive conversations with customers and marketing teams to convert non-strategic spend into new business opportunities
- Explore and implement differentiated value-added solutions that position the company ahead of competitors
Operational Alignment & Governance
- Ensure all service scopes are aligned with global agreements and protect the company's interests
- Keep customer profiles and activity tracking systems consistently updated
- Serve as a key escalation point internally and for customers
Design & Value Creation
- Partner with AE and sales teams to maximize design-in opportunities within customer accounts
- Contribute to strengthening the company's position in customers with active engineering capabilities
Qualifications
- Bachelor's Degree or Diploma in Sales, Business, or a related field
Experience
- Only candidates with prior experience in sales or account management in the electronics industry will be considered for this role
Core Competencies
- Results-driven mindset with a strong sense of ownership
- Excellent interpersonal and relationship-building skills
- Strong negotiation and influencing capabilities
- Solid product and market knowledge
- Collaborative team player with cross-functional experience
- Structured and strategic thinking approach
- Effective presentation and communication skills
- Strong business acumen and commercial awareness
- High responsiveness and sense of urgency
Learning & Development Focus
- Advanced communication and stakeholder management skills
- Enhanced ability to prioritize and manage multiple initiatives effectively
Key Challenges & Success Factors
- Consistently achieving or exceeding revenue targets while maintaining healthy margins
- Building and sustaining strong customer relationships across diverse situations
- Ensuring alignment between customer strategy and internal product marketing efforts to improve win rates
- Influencing and driving execution of global strategies at the local level
