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Sales Management
- New loans according to targets specified under the Regional's Annual Credit Plan.
- Review and track performance of business center.
- Provide expertise and advice to Portfolio team members, in implementing the Bank's lending strategy.
Service Management
- Ensure promptness of credit processing and reviews for accounts under the portfolio.
- To monitoring and review activities to ensure loan assets are in line with the Bank's desired quality.
- Manage processes to ensure compliance to prescribed level of service standards, and guidelines.
Client Relationship Management
- Conduct regular visits and meetings with top-end BC customers to enhance banker-customer relationship and service quality
- Support to implement customer retention as exit strategies.
Additional Responsibilities
- Provide support and assistance on inter-departments within the Bank with matters relating to BC business portfolio.
- Ensure up-to-date status reports on loan portfolio, income and other MIS reports.
- Ensure compliance of AMLA and credit risk compliance issues.