Regional Retail Training Specialist

As a Regional Retail Training Specialist, you will assist and provide operational management support to the Regional Training Senior Manager for tracking Country Training Planning, Delivery & Performance Results, Courseware & Curriculum Localization, Training Program Operation & Internal Operation.

Main Responsibilities:

·      Lead in Category Product Training Management including:

          - Product training strategy and alignment across departments

          - Training content localization and development in accordance to business direction, in English and

              Mandarin languages

          - Conduct training delivery presentation via various training modes such as classroom training,

              in-store training and online training

          - Manage internal e-learning app including training content upload and learning data analysis

          - Conduct periodic on-field retail survey to identify training gaps on ground and qualify results in

              summary report

·      Manage routine Training Delivery Operation Management Report covering respective Asia Pacific countries in areas of Training Planning, Delivery and Results

·      Execute Training Program Delivery and Operation Management such as certification, on-ground training programs, training workshops and other training initiatives; ensuring communication, delivery and results monitoring is completed

·      Team Operation Management: Be responsible for coordinating meetings with Asia Pacific Departments and Country Training Management teams to ensure training objectives, delivery and results are met

Requirements:

·      Bachelor degree or above, proficient in Microsoft Office suite

·      Minimum 2 years working experience, preferably from IT Industry with understanding of Retail Sales Management area

·      Proficient in English and Mandarin (Read, Write and Speak)

·      Proficient in Video Editing and Photography skills

·      Strong communication skills and teamwork skills, good at coordinating all parties to achieve common business goals

·      Goal-oriented working attitude, meticulous and pragmatic