Position Responsibilities
- Lead and execute end-to-end ERP implementations, enhancements, and integrations across the regionfrom planning and requirements gathering to deployment and validation.
- Coordinate closely with regional stakeholders (Operations, Supply Chain, Finance, etc.) to capture business requirements and ensure local execution aligns with global ERP configurations.
- Manage integrations between ERP and related systems (e.g., POS, CRM, inventory platforms), ensuring clean data flow and system reliability at the store and warehouse levels.
- Support regional rollout activities, including system testing, cutover planning, field validation, and post-rollout observation to ensure operational readiness.
- Document regional workflows, configurations, SOPs, and integration mappings, maintaining alignment with central governance standards.
- Liaise with vendors or internal IT on patching, upgrades, and performance tuning of ERP environments within your region.
- Participate in R&D efforts by validating new features or modules in live stores, collecting structured feedback, and ensuring system stability.
- Ensure data integrity by overseeing local data migration efforts, conducting field audits, and enforcing data governance protocols.
Qualification and Experience
- 35 years of hands-on experience in ERP system implementation, configuration, or business system integration.
- Proven experience in regional or multi-location projects involving ERP rollout or enterprise tool deployments.
- Strong understanding of business process mapping (especially in finance, inventory, and supply chain operations).
- Proficient in at least one major ERP platform (e.g., Odoo, SAP, Microsoft Dynamics, Oracle, NetSuite).
- Experience with system integration tools, APIs, and middleware for cross-system data flow.
- Strong interpersonal and communication skills, with the ability to translate business needs into technical specs.
- Project-oriented mindset: organized, proactive, and capable of managing timelines across multiple stakeholders and locations.
- ERP experience in retail or F&B multi-outlet environments.
- Familiarity with POS-ERP integration use cases and store-level operational flows.
- Exposure to financial, procurement, inventory, or warehouse modules.
- ERP or project management certifications (e.g., Odoo Certified, PMP, Prince2) are advantageous.
a Necessity, not a Luxury
