Regulatory Affairs Senior Manager (Payment)

About the Client:

Innovative fintech leader specializes in digital payment solutions, offering seamless, secure, and convenient cashless transactions. The company provides a widely used e-wallet platform that supports everyday payments, toll transactions, public transport, online purchases, and peer-to-peer transfers. With a strong focus on financial inclusion and cutting-edge technology, it serves millions of users and merchants, driving the adoption of digital payments

About the Role

We are seeking a seasonedSenior Manager, Regulatory Affairswith deep expertise in theFinancial Institutions (FI) and Electronic/Digital (ED) payment landscapein Malaysia. In this strategic leadership role, you will navigate the complex interplay between traditional banking regulations and the fast-evolving digital payments ecosystem. You will partner with senior leadership to shape regulatory strategy, ensure compliance with Bank Negara Malaysia (BNM) frameworks, and drive innovation within the boundaries of the law.

This role is ideal for a regulatory leader who understands the nuances of acquiring business, payment schemes, and digital financial services, and who can translate regulatory complexity into a competitive advantage.

Key Responsibilities:

• Develop and executethe organization's regulatory roadmap, with a specific focus on compliance frameworks governingFI and ED payment activities, including acquiring, issuing, and payment scheme operations.
• Lead the strategic responseto BNM policies, including exposure drafts and consultation papers related to payment systems, anti-money laundering (AML), and technology risk.
• Oversee all regulatory interactions and submissionsto BNM and other relevant authorities, ensuring full compliance with licensing requirements for payment facilitators and financial aggregators.
• Champion digital transformationwithin the compliance function, leveraging data analytics and RegTech solutions to automate reporting, monitor transactions, and enhance oversight of payment flows.
• Provide expert guidanceto product and business teams on regulatory implications of new digital payment products, merchant acquiring models, and cross-border transaction flows.
• Manage relationshipswith key ecosystem stakeholders, includingBNM, financial institutions (FIs), and payment scheme operators, to stay ahead of infrastructure changes and scheme rule updates.
• Lead root cause analysison compliance gaps related to payment processing, merchant onboarding, or scheme compliance, implementing robust corrective actions.
• Prepare high-level board and management reportson regulatory developments, compliance posture, and emerging risks in the digital payments space.
  
  

Job Requirements:

• Education:Bachelor's degree in Law, Finance, Business, or a related field. An advanced degree (e.g., Master's in Financial Compliance, LLM) is highly preferred.
• Experience:
  • Minimum 8 to 10 yearsof regulatory affairs experience, with a significant portion specifically within theMalaysian payments and financial services industry.
  • Proven track record in the FI and ED payment sector, whether within a licensed financial institution (digital unit), a payment infrastructure provider or a major fintech/payment gateway operator.
    
    
• Domain Expertise:
  • Deep understanding ofBNM regulatory frameworks, including theFinancial Services Act 2013,Payment Systems Act, and relevant policies on anti-money laundering (AML) and technology risk (e.g., RMiT).
  • Familiarity withDuitNow, IBG, FPXetc and the regulatory requirements for participation in national payment infrastructure.
  • Experience withacquiring business compliance, merchant risk management, and payment scheme rules (e.g., Visa, Mastercard, MyClear).
    
    
• Technical & Leadership Skills:
  • Proven ability to lead the adoption ofautomated compliance tools and AIto manage high-volume transaction monitoring and reporting.
  • Strong negotiation and influencing skills, with the ability to engage confidently with regulators, auditors, and senior FI partners.
  • Exceptional communication skills, capable of distilling complex regulatory messages for technical and non-technical audiences, including the board.
    
    
• Personal Attributes:
  • Strategic thinker with a hands-on approach to execution.
  • High integrity and a commitment to upholding the highest ethical standards.
  • Resilient and adaptable in a fast-paced, high-growth environment.
    
    

Please be informed that only shortlisted candidate will be notified.

For more information, you may reach out to Jamie at her email at[Confidential Information]or WhatsApp her at +6012 238 9953

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