Relationship Manager (French Speaking)

About Us

VT Markets is an award-winning multi-asset brokerage trusted by clients in over 160 countries. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment with over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

VT Markets is expanding its client coverage for the European region and is seeking a French-speaking Relationship Manager to support and manage relationships with qualified trading clients. In this role, you will take ownership of clients transitioned from the Account Manager team and focus on delivering a high standard of service, engagement, and long-term relationship management in line with internal policies and regulatory requirements.

What Makes You a Great Fit

• Fluent in French (spoken and written).
• Minimum 4-6 years of experience in client relationship management, customer service, or sales roles within trading platforms or financial services.
• Strong communication and relationship-building skills.
• Comfortable working in a fast-paced, client-facing environment.
• Detail-oriented with a strong sense of accountability and compliance awareness.

Your Responsibilities:

• Generate and develop new trading clients through proactive outreach and relationship building initiatives.
• Maintain regular, high-volume client contact through various communication channels including phone, email, and digital platforms.
• Build and nurture strong, long-term relationships with both new and existing clients to maximize retention and satisfaction.
• Ensure exceptional customer satisfaction through professional, timely, and solution-focused communication.
• Promote VT Markets comprehensive suite of products and services effectively to meet individual client needs and trading objectives.
• Proactively follow up on client inquiries and provide high-level support to resolve issues and enhance client experience.
• Deliver comprehensive training and education to clients on trading platforms, systems, and market strategies.
• Conduct detailed client portfolio analysis and implement strategic actions to optimize client trading performance and engagement.
• Ensure strict adherence to company legal guidelines, regulatory requirements, and compliance procedures in all client interactions.

What Success Looks Like:

This role offers a competitive salary and performance-based incentives in a dynamic and growing industry. If you are passionate about the finance industry, have a strong sales acumen and enjoy building relationships, we invite you to join our team and contribute to our continued success in the market.

What We Offer:

As official partners of Newcastle United F. C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your journey after applying:

• First round interview with our talent acquisition partner.
• Second round interview with the hiring managers and supporting HRBP.