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Shopee

Relationship Manager - SPX Express

Shopee
Malaysia, Kuala Lumpur
1-3 Years
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Job Description

Job Description:

  • Build and maintain strong, long-term relationships with key sellers, ensuring their needs are met, and any issues are addressed in a timely and effective manner
  • Act as the main bridge between sellers and the operations team, ensuring effective coordination
  • Work closely with the operations team to ensure continuous improvement on seller experience, performance & operational processes
  • Identify potential new markets and sellers to drive the growth of the logistics platform
  • Develop and execute strategies for acquiring new sellers, including outreach, pitching, and negotiations
  • Oversee accounts assigned by sales leads, including driving sales, negotiating deals, operational improvement and campaign participation to maximize growth

Requirements:

  • A Bachelor's degree in any field, coupled with at least 1 to 2 years of working experience
  • Knowledge of Business Development (Key Account Management) is a must, able to understand seller processes
  • Experience acquiring brands/sellers for an e-commerce platform is a plus
  • Strong communication skills in Malay and English, both written and verbal (Mandarin is a plus)
  • Good sense of numbers and familiarity with Excel or Google Sheets
  • Willing to travel to meet sellers

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
E-Commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 138988661

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Last Updated: 16-01-2026 06:40:31 AM
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