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- Ensure efficient, effective and high-quality delivery of trade products to all internal & external customers by constant engagement and provide advisory.
- Manage and monitor customer's trade utilizations and business relationship of Transaction Banking customers and identify customer needs and sales opportunities by developing the suitable proposal on product, services and structure.
- Maintain excellent relationship and good support with customer through scheduled visit and calls, address customer's requirement and propose solutions to Relationship Manager
- Ensure the interest of the bank from any losses through exercising due care and diligence in discharging duties assigned and strict adherence to internal procedures and audit requirement.
- Conduct training on Trade Product, E Trade, Financial Supply Chain (FSC) and any trade solutions to internal/external customer.
- Provide Trade Sales activities reports i.e., Pipeline Report, E Trade, FSC etc. respectively on weekly/monthly/quarterly basis.
- Support the bank's regulatory requirement in compliance to Notices under Foreign Exchange Administration Rules, compliance to AMLCFT which includes transaction monitoring, reporting suspicious transaction and staff training.
- Support BCP/DRP activities to ensure uninterrupted services to customers in the event of disaster.
- Support product development, system enhancement, process improvement and control.
- Participate in projects and any other tasks or assignments as requested by superiors.
