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Job Summary
To manage and develop profitable relationship with customers under the portfolio by managing customer's trade growth, revenues & utilization. To provide trade consultancy services to address customer's needs and expectations, protect the Bank's interest and to increase the Bank's market share of the core business.
Job Requirements
- Ensure efficient, effective and high-quality delivery of trade products to all internal & external customers by constant engagement and
provide advisory.
- Manage and monitor customer's trade utilizations and business relationship of Transaction Banking customers and identify customer needs
and sales opportunities by developing the suitable proposal on product, services and structure
- Maintain excellent relationship and good support with customer through scheduled visit and calls, address customer's requirement and
propose solutions to Relationship Manager
- Ensure the interest of the bank from any losses through exercising due care and diligence in discharging duties assigned and strict
adherence to internal procedures and audit requirement.
- Conduct training on Trade Product, E Trade, Financial Supply Chain (FSC) and any trade solutions to internal/external customer.
- Provide Trade Sales activities reports i.e., Pipeline Report, E Trade, FSC etc. respectively on
weekly/monthly/quarterly basis
- Support the bank's regulatory requirement in compliance to Notices under Foreign Exchange Administration Rules, compliance to AMLCFT
which includes transaction monitoring, reporting suspicious transaction and staff training.
- Support BCP/DRP activities to ensure uninterrupted services to customers in the event of disaster.
- Support product development, system enhancement, process improvement and control.
- Participate in projects and any other tasks or assignments as requested by superiors.
