Job Description & Key Accountabilities:
The position reports to the Remedial Management Specialist in the Remedial Management Team and is responsible for ensuring that the process and procedures related to collection and recovery of overdue Notes are carried out in accordance to the guidelines. The areas of responsibility, not exhaustive, are:-
- To manage and monitor the potential Non-Performing Notes
- To perform assessment of credit criteria of the issuer's application for restructuring and rescheduling.
- To engage with the Debt Collector Agencies to monitor repayments and/or proposals
- To monitor and assist for timely collection of overdue notes
- To discuss and manage relevant stakeholders on the best mode of collection and recovery
- To commence and manage legal proceedings
- To ensure all required actions are taken timely and accurately
- To manage manual distribution by processing payments received are performed timely and accurately
Job Requirements:
- Candidate must possess at least Diploma Certificate/Bachelor Degree in any related field
- 1 3 years of experience in collection and recovery
- Excellent communication (both written and spoken English and Bahasa Malaysia) and negotiation skills.
- The ability to speak other languages will be an added advantage
- Experienced in Microsoft Office applications especially Excel and Word
- Good working attitude, passionate, energetic and customer-oriented
- Able to work independently with minimal supervision
