About Us
Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That's why the world's most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to
Be More Than.
Headquartered In Los Angeles, Our Over 9,000 Colleagues Globally Serve Clients In More Than 50 Countries. We Offer Five Core Capabilities That Span The Full Talent Lifecycle
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Rewards and Benefits
Job Description
OPPORTUNITY TO ENHANCE YOUR CAREER - It's about exceeding your potential.
At Korn Ferry, we're not just in the business of advising our clients—we also help our employees reach their true potential. We have a collaborative culture where you can work with other talented people who share your passion for doing great work. So, if you want to work for a company that makes a real difference for clients, and you want to be part of a global team that plays a vital role in moving the business forward, then Resource Management (RM) is the team for you. As Resource Managers and Workforce Planning Specialists, we play a key role in the development of KF consultants development while also embarking on our own developmental journeys.
The Resource Manager is responsible for supporting the effective allocation and utilization of talent across client engagements for a portfolio of capabilities/geographies and/or markets. This role focuses on executing staffing decisions, maintaining accurate resource data, and ensuring alignment between project needs and available skills. Working as part of the Resource Management function, the Resource Manager plays a key role in delivering efficient staffing outcomes, supporting utilization targets, and enabling high-quality client delivery.
The Resource Manager is actively involved in global RM change initiatives across the region and globally. This role requires a balance of influence, relationship management, data-driven decision-making, and problem-solving in a fast-paced, client-driven environment, while also promoting consistent use of resource management tools, processes and policies.
If you have a passion for driving change, influencing senior internal stakeholders, and engaging with a global team to develop new ways of working in workforce planning, then this role is for you! Take the next step to create a brilliant career within Resource Management at Korn Ferry and apply today.
Key Responsibilities
Resourcing
- Manage end-to-end staffing and resource planning across assigned engagements or portfolios, balancing consultant capability, availability, cost, utilization, pipeline demand, and account growth priorities by drawing upon available reports
- Capitalize on RM reporting to manage capacity to proactively identifying timely redeployment opportunities that support utilization, client demand, and consultant development.
- Independently manage to resolve staffing conflicts across multiple engagements by balancing business priorities, consultant availability, development goals, and commercial considerations, escalating significant risks where appropriate.
- Utilize cultural intelligence to tailor staffing strategies across geographies, balancing local market practices and cultural norms, stakeholder expectations, business priorities, and global resource management processes.
- Proactively identify and advocate for new / unknown or underutilized talent across assigned portfolios, matching individuals to suitable engagement opportunities that support capability development and business needs
- Apply detailed knowledge of assigned talent pools, including skills, availability, development interests, gaps, and surpluses, to inform staffing decisions and support workforce planning
- Ensure staffing decisions align with individual development goals, career aspirations, business needs and appropriate stretch opportunities
Demand Planning
- Apply capacity reporting and demand forecasts to inform staffing decisions, identify resource gaps and escalate recommendations to support timely enablement and / or sourcing hiring of new talent
- Conduct regular reviews of Committed Delivery Team composition across assigned portfolios, balancing internal and external talent and refreshing talent pool as required.
- Hold regular forecast review meetings with leaders of your portfolio of talent to identify resource gaps, manage capacity risks, and develop staffing action plans.
- Raise capability gaps with leaders, with recommendations for addressing gaps
- Proactively partner with Opportunity Leaders during the sales process to architect the workforce requirements of opportunities over $100k @ 90%/over $250k at 50% - proactively resolving resource capacity issues through redeployment of talent or sourcing new CWF.
Commercial Awareness
- Demonstrate strong understanding of the commercial drivers of the business, including revenue, margin, utilisation, and cost control; Aligns resource allocation decisions with business priorities, ensuring optimal utilisation and profitability; Balances client needs with internal cost considerations to maximise commercial outcomes
Stakeholder Management
- Deliver regular portfolio of talent analytics including financial and business data, supported by business insights and recommendations
- Partner with regional Partners, Directors, and Engagement Managers to understand engagement requirements
- Proactively partner with regional capability and market leaders to identify opportunities to optimize resourcing
- Proactively stay current in understanding and applying knowledge of the organizational matrix, including solutions, markets, geographies, lines of business, and internal functions, to inform staffing decisions, support workforce planning, and identify resource opportunities and risks arising from organizational changes.
Continuous Improvement
- Support continuous improvement. Involvement in RM Change Initiatives - throughout the life cycle - designed, development, pilot and go live.
- Supports continuous improvement in resource planning to enhance efficiency and commercial performance
- Support the delivery of change management efforts for a portfolio in relation to RM technology and process transformation
Digital & AI enabled Resource Management
- Support the adoption of AI and advanced analytics to enhance resource planning, forecasting, and deployment decisions.
- Use RM approved AI tools and automation to improve efficiency, accuracy and scalability of resource management processes
Systems & Data Management
- Encourage adoption of KF systems for portfolio of talent e.g. S&Q, TF Bookings Board for talent portfolio
- Manage data integrity and visibility for portfolio of talent e.g. S&Q, TF Bookings Board for talent portfolio
- Ensure TalentFinder is the central repository for all resourcing requests and consultant bookings, ensuring alignment with global resourcing processes and delivery tracking standard
Professional Experience/Qualifications
- Undergraduate degree or equivalent
- Minimum of 6 years experience in resource management, workforce planning or consulting operations
- Minimum 3 years experience in a professional services or corporate environment is strongly preferred
- Strong commercial and financial acumen. Good understanding of project economics, utilization, and revenue drivers
- Proven ability to lead through ambiguity and guide teams through evolving business needs
- Strong communication and leadership presence. Influencing, negotiation, and conflict- and stakeholder management
- Ability to operate in a fast-paced, matrixed environment, working effectively under pressure and with short timelines/competing demands
- Analytical and problem-solving skills
- Ability to demonstrable project management skills
- Ability to work effectively across multiple geographies/cultures
- Proficiency in Microsoft Office, Power BI ; experience with ERP and RM systems (preferred)
- Fluent English; multilingual preferred
Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
Background Check Disclaimer
The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications
