Restaurant Shift Supervisor

Role Description

We are seeking a Restaurant Shift Supervisor for a full-time hybrid role based in Shah Alam with some work-from-home flexibility. The responsibilities include overseeing daily restaurant operations during assigned shifts to ensure smooth and efficient service. Key tasks include supervising team members, ensuring customer satisfaction, managing customer service standards, addressing any issues that arise during shifts, and assisting in maintaining quality assurance in food and beverages. The Shift Supervisor will also aid in daily reporting and coordinate with management to optimize operations and improve team performance.

Qualifications

• Demonstrated Supervisory Skills with the ability to lead and motivate teams effectively
• Strong focus on Customer Satisfaction and excellent Customer Service skills
• Exceptional Communication skills with a collaborative approach to team interactions
• Experience and knowledge in Food & Beverage industry operations
• Time management and organizational abilities to handle the demands of a shift-based role
• High attention to detail and a commitment to maintaining operational quality
• Previous experience in a supervisory role within a restaurant or food service setting is preferred
• Flexibility to work shifts, including weekends and holidays, as required
• Can work in Ampang, Selangor